Common use of Degraded Performance Clause in Contracts

Degraded Performance. If the performance of the transactive systems (OpenXRS API, Whois) does not meet the performance expectations outlined in Service Levels over the calendar month in question, Registry Operator will credit Registrar according to this calculation; C = (amv/t)*sle * 7.5% Where: C = number of Transactions to be credited to Registrar for the calendar month. amv = average month's volume (previous four calendar months total Transaction volume/4 months). t = time period, number of minutes per month averaged over number of days in previous four calendar months (see example in Subsection 2.1). sle = service level exception. The number of Degraded Performance minutes.

Appears in 4 contracts

Samples: Info Agreement, Registry Registrar Agreement, Escrow Agreement

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Degraded Performance. If the performance of the transactive systems (OpenXRS API, Whois) does not meet the performance expectations outlined in Service Levels over the calendar month in question, Registry Operator will credit Registrar according to this calculation; C = (amv/t)*sle * 7.5% Where: C = number of Transactions to be credited to Registrar for the calendar month. amv = average month's volume (previous four calendar months total Transaction volume/4 months). t = time period, number of minutes per month averaged over number of days in previous four calendar months (see example in Subsection 2.1). sle = service level exception. The number of Degraded Performance minutes. 7.5% = priority adjustment. Example: Registry Operator records 15 minutes of service level exception beyond the time periods contemplated by the SLA. The current amv is 30,000 total names registered and time period was 43,920 minutes. As such, Registry Operator will credit Registrar for 0.77 Transactions at the then Current Pricing Level.

Appears in 2 contracts

Samples: Org Agreement, Org Agreement

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Degraded Performance. If the performance of the transactive systems (OpenXRS API, Whois) does not meet the performance expectations outlined in Service Levels over the calendar month in question, Registry Operator will credit Registrar according to this calculation; C = (amv/t)*sle t * sle) * 7.5% Where: C = number of Transactions to be credited to Registrar for the calendar month. month amv = average month's months volume (previous four calendar months total Transaction volume/4 months). ) t = time period, number of minutes per month averaged over number of days in previous four calendar months (see example in Subsection 2.1). 4.1) sle = service level exception. The , the number of Degraded Performance minutes.

Appears in 1 contract

Samples: Registry Registrar Agreement

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