Delinquent Payment. Single-family residential customers will be considered delinquent forty-five (45) days after start of the quarter in which collection services are provided by Contractor and multi-family dwelling, commercial customers will be considered delinquent thirty (30) days after payment is due to Contractor. Contractor may assess a late fee, at a rate not to exceed twenty-five percent (25%) of the unpaid balance of single-family residential customer’s bills, and at a rate not to exceed ten percent (10%) of the balance for multi-family residential and commercial customers, monthly if payment is not received by Contractor within thirty (30) days after the account becomes delinquent. Contractor must provide all delinquent accounts with written notice of its intent to assess late fees at least fifteen (15) days prior to such assessment. Contractor may use any other means of collection available under law to collect delinquent accounts, including, but not limited to termination of service, and shall be entitled to recover its costs of collection. Contractor must provide continuing delinquent accounts with written notice of Intent to terminate service at least fifteen (15) days prior to the termination of service. Contractor shall notify County of any delinquent accounts, including in such notification copies of the delinquency notice and the intent to terminate service notice that were sent to the customer and a proof of delivery to same, prior to the termination of customer’s service.
Appears in 2 contracts
Samples: Franchise Agreement, Franchise Agreement
Delinquent Payment. Single-family residential customers Family Residential Customers will be considered delinquent forty-five sixty (4560) days after start of the quarter in which collection Collection services are provided by Contractor and multi-family dwelling, commercial customers Commercial Customers will be considered delinquent thirty (30) days after payment is due to Contractor. Contractor may assess a late fee, at a rate not to exceed twenty-five percent (25%) of the unpaid balance of singleSingle-family residential customerFamily Residential Customer’s bills, and at a rate not to exceed ten percent (10%) of the balance for multi-family residential Residential and commercial customersCommercial Customers, monthly if payment is not received by Contractor within thirty (30) days after the account becomes delinquent. Contractor must provide all delinquent accounts with written notice of its intent to assess late fees at least fifteen (15) days prior to such assessment. Contractor may use any other means of collection available under law to collect delinquent accounts, including, but not limited to termination of service, and shall be entitled to recover its costs of collection. Contractor must provide continuing delinquent accounts with written notice of Intent to terminate service Terminate Service at least fifteen (15) days prior to the termination of service. Contractor shall notify County of any delinquent accounts, including in such notification copies of the delinquency notice Delinquency Notice and the intent Intent to terminate service notice Terminate Service Notice that were sent to the customer Customer and a proof of delivery to same, prior to the termination of customerCustomer’s service.
Appears in 2 contracts
Samples: Franchise Agreement, Franchise Agreement