Common use of Delivery Expectations and Order Fulfilment Clause in Contracts

Delivery Expectations and Order Fulfilment. As buyers expect their orders to be delivered on a timely basis, Sellers play a key role in fulfilling their orders within Ship-on-Time (SOT)1 timeline to meet this expectation. A good order fulfilment will increase the likelihood for Buyers to leave positive reviews and become a returning customer. This would also unlock more traffic to Seller’s store and increase sales. a) Ship-on-Time (SOT) Policy ● Sellers are expected to ship ready stock items as soon as sellers accept their orders. All Sellers are allowed to declare a specific lead time of delivery for all their listings on Lapasar. Sellers set those delivery terms according to the availability of stock or how fast they could receive stock. For deliveries handled by the sellers themselves, it should be in accordance with the delivery lead time stated (days) declared on Lapasar. ● Lapasar orders standard Estimated Date of Arrival (EDA) is 4 - 6 working days upon order received. ○ Upon accepting an order, Sellers will be required to input the EDA for the orders received, and expected to be committed to the date range stated. ○ Sellers will be required to input a valid reason (e.g. non-ready stock) if the EDA is more than 3 working days.

Delivery Expectations and Order Fulfilment. As buyers expect their orders to be delivered on a timely basis, Sellers play a key role in fulfilling their orders within Ship-on-Time (SOT)1 timeline to meet this expectation. A good order fulfilment will increase the likelihood for Buyers to leave positive reviews and become a returning customer. This would also unlock more traffic to Seller’s store and increase sales. a) Ship-on-Time (SOT) Policy ● Sellers are expected to ship ready stock items as soon as sellers accept their orders. All Sellers are allowed to declare a specific lead time of delivery for all their listings on Lapasar. Sellers set those delivery terms according to the availability of stock or how fast they could receive stock. For deliveries handled by the sellers themselves, it should be in accordance with the delivery lead time stated (days) declared on Lapasar. ● Lapasar orders standard Estimated Date of Arrival (EDA) is 4 3 - 6 5 working days upon order received. ○ Upon accepting an order, Sellers will be required to input the EDA for the orders received, and expected to be committed to the date range stated. ○ Sellers will be required to input a valid reason (e.g. non-ready stock) if the EDA is more than 3 working days.

Delivery Expectations and Order Fulfilment. As buyers expect their orders to be delivered on a timely basis, Sellers play a key role in fulfilling their orders within Ship-on-Time (SOT)1 timeline to meet this expectation. A good order fulfilment will increase the likelihood for Buyers to leave positive reviews and become a returning customer. This would also unlock more traffic to Seller’s store and increase sales. a) Ship-on-Time (SOT) Policy ● Sellers are expected to ship ready stock items as soon as sellers accept their orders. All Sellers are allowed to declare a specific lead time of delivery for all their listings on Lapasar. Sellers set those delivery terms according to the availability of stock or how fast they could receive stock. For deliveries handled by the sellers themselves, it should be in accordance with the delivery lead time stated (days) declared on Lapasar. ● Lapasar orders standard Estimated Date of Arrival (EDA) is 4 - 6 working days upon order received. ○ Upon accepting an order, Sellers will be required to input the EDA for the orders received, and expected to be committed to the date range stated. ○ Sellers will be required to input a valid reason (e.g. non-ready stock) if the EDA is more than 3 4 working days.