Common use of Description of problem Clause in Contracts

Description of problem. If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us: (a) Within 60 days after the error appeared on your statement. (b) At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. What will happen after we receive your letter (a) Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error. (b) Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct. While we investigate whether or not there has been an error (a) We cannot try to collect the amount in question, or report you as delinquent on that amount (b) The charge in question may remain on your statement, and we may continue to charge you interest on that amount. (c) While you do not have to pay the amount in question, you are responsible for the remainder of your balance.

Description of problem. If you think there is an error on your billxxxx, describe what you believe is wrong and why you believe it is a mistake. You must contact us: (a) Within 60 days after the error appeared on your statement. (b) At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong. What will happen after we receive your letter (a) Within 30 days of receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error. (b) Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill xxxx is correct. While we investigate whether or not there has been an error (a) We cannot try to collect the amount in question, or report you as delinquent on that amount (b) The charge in question may remain on your statement, and we may continue to charge you interest on that amount. (c) While you do not have to pay the amount in question, you are responsible for the remainder of your balance.