DIR Customers. To the extent a DIR Customer shall receive less than all of the Services, DIR shall identify the categories of Services to be provided by Service Provider to such DIR Customer. DIR Customers are neither authorized to direct or instruct Service Provider nor to act for or on behalf of DIR (including by providing notices, approvals, consents, waivers or the like), in each case unless otherwise expressly provided in the Service Management Manual or to the extent DIR has otherwise notified Service Provider that a DIR Customer is so authorized. Except as otherwise expressly provided in the Service Management Manual or to the extent DIR has otherwise notified Service Provider, in all circumstances under this Agreement, DIR shall be Service Provider's sole point of contact regarding the Services.
Appears in 6 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
DIR Customers. To the extent a DIR Customer shall receive less than all of the Services, DIR shall identify the categories of Services to be provided by Service Provider Successful Respondent to such DIR Customer. DIR Customers are neither authorized to direct or instruct Service Provider Successful Respondent nor to act for or on behalf of DIR (including by providing notices, approvals, consents, waivers waivers, or the like), in each case unless otherwise expressly provided in the Service Management Manual or to the extent DIR has otherwise notified Service Provider Successful Respondent that a DIR Customer is so authorized. Except as otherwise expressly provided in the Service Management Manual or to the extent DIR has otherwise notified Service ProviderSuccessful Respondent, in all circumstances under this Agreement, DIR shall be Service Provider's Successful Respondent’s sole point of contact regarding the Services.
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement