Directory Assistance Service Clause Samples

Directory Assistance Service. 8.2.1 Directory Assistance Service provides local and non-local end user telephone number listings with the option to complete the call at the caller's direction separate and distinct from local switching. 8.2.2 Directory Assistance Service shall provide up to two listing requests per call, if available and if requested by DTM's end user. BellSouth shall provide caller- optional directory assistance call completion service at rates set forth in BellSouth's General Subscriber Services Tariff to one of the provided listings.

Directory Assistance Service. The Company will provide Directory Assistance Service for the convenience of its customers in obtaining telephone numbers in the domestic United States. All Customers shall be charged the rates identified in Section 4.

Directory Assistance Service. Rates for directory assistance service for residential and business customers for all domestic points. The rates are as follows:

Directory Assistance Service. The published and non-listed telephone numbers provided within the relevant geographic area are those contained in Qwest’s then current Directory Assistance database.

Directory Assistance Service. A The company will provide Directory Assistance Service for the convenience of its customers in obtaining telephone numbers.

Directory Assistance Service. 7.2.1 Directory Assistance Service provides local and non-local customers telephone number listings with the option to complete the call at the caller's direction separate and distinct from local switching. 7.2.2 Directory Assistance Service shall provide up to two listing requests per call, if available and if requested by MCI's customers. BellSouth shall provide caller-optional directory assistance call completion service at rates set forth in BellSouth's General Subscriber Services Tariff to one of the provided listings.

Directory Assistance Service shall consist of 1) directory transport by ▇▇▇▇ Atlantic from the point of ▇▇▇▇ Atlantic's interconnection with Carrier's trunks to ▇▇▇▇ Atlantic's designated DA locations, and 2) the provision of telephone number listings by ▇▇▇▇ Atlantic Carrier Call Representatives (CCRs) in response to calls from Carrier's local exchange customers located in the LATAs designated in Section 1.1, at the rates specified in Appendix A.

Directory Assistance Service. Rates for directory assistance service for residential and business customers for all domestic points. The rates are as follows: 4.5 800 Service There is a monthly subscription charge as well as per-minute usage charges for all 800 Service calls received. (a) Monthly Recurring Subscription Charge $5.00 (b) Per-Minute Usage Charges 4.6 Interstate Operator Services Rates and Charges Rates and charges for Operator Services Interstate Message Telecommunications Services for residential and business customers for all domestic points: (a) Per Minute of Use Day* Evening** Night*** Mileage Initial Each Add’l Initial Each Add’l Initial Each Add’l 0 - 10 $0.32 $0.27 $0.25 $0.20 $0.22 $0.17 11 – 22 $0.34 $0.29 $0.26 $0.21 $0.23 $0.18 23 – 124 $0.38 $0.33 $0.27 $0.22 $0.24 $0.19 125 – 292 $0.39 $0.34 $0.27 $0.22 $0.24 $0.19 293 – 430 $0.39 $0.34 $0.28 $0.23 $0.25 $0.20 431 – 925 $0.39 $0.34 $0.29 $0.24 $0.25 $0.20 926 – 1910 $0.40 $0.35 $0.31 $0.26 $0.26 $0.21 1911 – 3000 $0.40 $0.35 $0.32 $0.27 $0.27 $0.22 3001 – 4250 $0.41 $0.36 $0.33 $0.28 $0.27 $0.22 4251 – 9999 $0.43 $0.38 $0.33 $0.28 $0.28 $0.23 * Daytime rates apply Monday through Friday 8:00 a.m. to, but not including, 5:00 p.m. ** Evening rates apply Monday through Friday 5:00 p.m. to, but not including 11:00 p.m., and 5:00 p.m. to, but not including, 11:00 p.m. Sunday. *** Night/Weekend rates apply 11:00 p.m. to, but not including, 8:00 a.m. Monday through Friday; 11:00 p.m. Friday to, but not including, 5:00 p.m. Sunday; and 11:00 p.m. Sunday to, but not including, 8:00 a.m. Monday.

Directory Assistance Service. 50.2.1 U S WEST shall provide for the routing of directory assistance calls (including but not limited to 411, 555-1212, NPA-550-1212) dialed by Pac-West Customers directly to either the Pac-West Directory Assistance Service platform or U S WEST Directory Assistance Service platform as specified by Pac-West 50.2.2 Pac-West Customers shall be provided the capability by U S WEST to dial the same telephone numbers for access to Pac-West Directory Assistance that U S WEST Customers to access U S WEST Directory Assistance. 50.2.3 U S WEST shall provide Directory Assistance functions and services to Pac-West for its Customers as described below until, at Pac-West's discretion, U S WEST routes calls to the Pac-West Directory Assistance Services platform. 50.2.3.1 U S WEST agrees to provide Pac-West Customers with the same Directory Assistance service available to U S WEST Customers. 50.2.3.2 U S WEST shall notify Pac-West in advance of any changes or enhancements to its Directory Assistance Service, and shall make available such service enhancements on a non-discriminatory basis to Pac-West. 50.2.3.3 U S WEST shall provide Directory Assistance to Pac-West Customers in accordance with U S WEST's internal operating procedures and standards, which shall, at a minimum, comply with accepted professional and industry standards. 50.2.3.4 U S WEST shall provide Pac-West with the same level of support for the provisioning of Directory Assistance as U S WEST provides itself. 50.2.3.5 Service levels shall comply, at a minimum, with State Regulatory Commission requirements for directory assistance. 50.2.3.6 U S WEST agrees to maintain an adequate operator work force based on a review and analysis of actual call attempts and abandonment rate. 50.2.3.7 Subject to the provisions of the applicable U S WEST collective bargaining agreements, Pac-West shall participate in all call monitoring activities available to U S WEST and to remote call monitor as customarily practiced by the outsource customers of call centers. 50.2.3.8 U S WEST shall provide the following minimum Directory Assistance capabilities to Pac-West Customers: (a) A maximum of two Customer listings and/or addresses or U S WEST parity per Pac-West Customer request. (b) Name and address to Pac-West Customers upon request, except for unlisted numbers, in the same states where such information is provided to U S WEST Customers. (c) For Pac-West customers who are served exclusively through resold U S WEST retail service...