Common use of Disaster and Recovery Clause in Contracts

Disaster and Recovery. Planet Payment maintains Disaster and Recovery (DR) sites for different systems at various locations, including Newcastle, DE, USA. Planet Payment confirms that the recovery times for each system upon transfer to a DR site can be found in Appendix 2. Planet Payment will switch each service for Acquirer Program from the Planet Payment Production site to the DR site and back at least once per year. The time taken for switch over to DR and return to Production site will be counted as a scheduled outage. 3.4.1 Switchover from Planet Payment production authorization hosts, clearing systems and or other systems (relevant to the Acquirer Program) to DR or back-up sites and switchover from DR or back-up sites to Planet Payment production environments will not result in outages, except as above and will not result in loss of Transactions for Acquirer or Acquirer Merchants, following completion of the switchover.