DISBURSEMENTS TO FREELANCERS. Under the relevant Escrow Instructions, Upwork Escrow disburses funds that are available and payable to a Freelancer upon Freelancer’s request. A Freelancer can request disbursement of available funds any time on a one-time basis or by setting up an automatic disbursement schedule. If Freelancer does not request a disbursement, Upwork will automatically disburse available funds no more than 90 days after the Freelancer Fees are released to the Freelancer Escrow Account, unless the amount in the Escrow Account is less than the Minimum Threshold. For purposes of the Terms of Service, a “Minimum Threshold” is either (a) $100 for Freelancers within the United States, or (b) $1,000 for Freelancers outside the United States. When the funds in the Freelancer Escrow Account are below the Minimum Threshold, the automatic disbursement schedule is paused and the available and payable funds are released on the earlier of (i) Freelancer’s request, or (ii) on the first scheduled automatic disbursement occurring after the amount exceeds the Minimum Threshold or 180 days after the funds are available in the Freelancer Escrow Account. For Hourly Contracts, Freelancer Fees become available to Freelancers following the expiration of the dispute period and the five-day security period. For Fixed-Price Contracts, the Freelancer Fees become available to Freelancers following the expiration of the five-day security period after the funds are released. The security period begins after Client accepts and approves work submitted by Freelancer. Notwithstanding any other provision of the Terms of Service or the Escrow Instructions, and except as prohibited by applicable law, if we believe, in our sole discretion, that you have violated the conditions and restrictions of the Site or the Terms of Service, including by committing or attempting to commit fraud or other illicit acts on or through the Site, Upwork Escrow may refuse to process or may hold the disbursement of the Freelancer Fees and take such other actions with respect to the Escrow Account as we deem appropriate in our sole discretion and in accordance with applicable law. Without limiting the foregoing, Upwork Escrow, in its sole discretion and to the extent permitted by applicable law, may also refuse to process or may hold the disbursement of the Freelancer Fees or any other amounts and offset amounts owed to us if: (a) we require additional information, such as Freelancer’s tax information, government-issued identification or other proof of identity, address, or date of birth; (b) we have reason to believe the Freelancer Fees may be subject to dispute or chargeback; (c) we suspect fraud; (d) we believe there are reasonable grounds for insecurity with respect to the performance of obligations under this Agreement or other Terms of Service; or (e) we deem it necessary in connection with any investigation or required by applicable law. If, after investigation, we determine that the hold on the disbursement of the Freelancer Fees is no longer necessary, Upwork Escrow will release such hold as soon as practicable. In addition, notwithstanding any other provision of the Terms of Service or the Escrow Instructions and to the extent permitted by applicable law, we reserve the right to seek reimbursement from you, and you will reimburse us, if we: (i) suspect fraud or criminal activity associated with your payment, withdrawal, or Project; (ii) discover erroneous or duplicate transactions; or (iii) have supplied our services in accordance with this Agreement yet we receive any chargeback from the Payment Method used by you, or used by your Client if you are a Freelancer, despite our provision of the Site Services in accordance with this Agreement. You agree that we have the right to obtain such reimbursement by instructing Upwork Escrow to (and Upwork Escrow will have the right to) charge the applicable Escrow Account, and any other accounts you hold with us, offsetting any amounts determined to be owing, deducting amounts from future payments or withdrawals, charging your Payment Method, or obtaining reimbursement from you by any other lawful means. If we are unable to obtain such reimbursement, we may, in addition to any other remedies available under applicable law, temporarily or permanently revoke your access to the Site and Site Services and close your Account.
Appears in 4 contracts
Samples: User Agreement, User Agreement, User Agreement
DISBURSEMENTS TO FREELANCERS. Under the relevant Escrow Instructions, Upwork Escrow disburses funds that are available and payable to a Freelancer upon Freelancer’s request. A Freelancer can request disbursement of available funds for the Engagement (less any time on a one-time basis or by setting up an automatic disbursement schedule. If Freelancer does not request a disbursement, applicable Upwork will automatically disburse available funds no more than fees) to Freelancers within 90 days after the Freelancer Fees are released to the Freelancer Escrow Account, unless the amount in the Escrow Account is due and payable from Client (or for amounts less than the Minimum Threshold. For purposes of the Terms of Service$100, a “Minimum Threshold” is either (a) $100 for Freelancers within the United States, or (b) $1,000 for Freelancers outside the United States. When the funds in the Freelancer Escrow Account are below the Minimum Threshold, the automatic disbursement schedule is paused and the available and payable funds are released on the earlier of (i) Freelancer’s request, or (ii) on the first scheduled automatic disbursement occurring after the amount exceeds the Minimum Threshold or 180 days after the Freelancer Fees are due and payable from Client). Freelancer agrees that it will not receive interest or other earnings on the funds are available in the Freelancer held by Upwork Escrow Accountprior to disbursement to Freelancer. For Hourly Contracts, Freelancer Fees funds become available payable to Freelancers following the expiration of the dispute period and the five-day security period, unless the Client has any Engagement using Upwork Payroll, in which case there is no dispute period or security period. For Fixed-Price Contracts, the Freelancer Fees become available payable to Freelancers following the expiration of the five-day security period after period, unless the funds are releasedClient has any Engagement using Upwork Payroll in which case there is no security period. The security period begins after Client accepts and approves work submitted by FreelancerFreelancer by clicking the Make a Payment button. Upwork, Upwork Escrow, and Elance Limited may, in their sole discretion, deviate from the typical billing cycle for Hourly Contracts and charge the Client for any and all Time Logs at any time. To the extent the Escrow Instructions are inconsistent with this paragraph, the Escrow Instructions govern. Notwithstanding any other provision of the Terms of Service or the Escrow Instructions, and except as prohibited by applicable law, if we believe, determine in our sole discretion, discretion that you have violated the conditions and restrictions of the Site or the Terms of Service, including by committing or attempting to commit fraud or other illicit acts on or through the Site, Upwork Escrow may refuse to process or may hold the disbursement of the Freelancer Fees and take such other actions with respect to the Escrow Account as we deem appropriate in our sole discretion and in accordance with applicable lawFees. Without limiting the foregoingAdditionally, Upwork Escrow, in its sole discretion and to the extent permitted by applicable law, Escrow may also refuse to process or may hold the disbursement of the Freelancer Fees or any other amounts and offset amounts owed to us if: (a) we require additional information, such as Freelancer’s tax information, government-issued identification or other proof of identityidentification, address, or date of birth; (b) we have reason to believe the Freelancer Fees may be subject to dispute or chargeback; (c) we suspect fraud; (d) we believe there are reasonable grounds for insecurity with respect to the performance of obligations under a Service Contract, this Agreement Agreement, or other Terms of Service; or (e) we deem it necessary in connection with any investigation investigation; or (f) required by applicable law. IfIn cases of fraud, after investigationabuse, we determine that the hold on the disbursement of the Freelancer Fees is no longer necessary, Upwork Escrow will release such hold as soon as practicable. In addition, notwithstanding any other provision or violation of the Terms of Service, Upwork reserves the right to revoke any payments and instruct Upwork Escrow to (and Upwork Escrow will have the right to) hold and reclaim from Upwork Escrow all Freelancer Fees due to Freelancer (not just the Freelancer Fees from the Service or the Escrow Instructions and to the extent permitted Contract(s) under investigation) unless prohibited by applicable law. In addition, we reserve the right to seek reimbursement from you, and you will reimburse us, if we: (i) we suspect fraud or criminal activity associated with your payment, withdrawal, or ProjectEngagement; (ii) if we discover erroneous or duplicate transactions; or (iii) if we have supplied our services in accordance with this Agreement yet we receive any chargeback from the Payment Method used by you, or used by your Client if you are a Freelancer, despite our provision of the Site Services in accordance with this Agreement. You agree that we have the right to obtain such reimbursement by instructing Upwork Escrow to (and Upwork Escrow will have the right to) charge the an applicable Escrow Account, and any other accounts you hold with us, offsetting any amounts determined to be owing, deducting amounts from future payments or withdrawals, charging your Payment Method, or obtaining reimbursement from you by any other lawful means. If we are unable Failure to obtain such reimbursement, we may, in addition to any other remedies available under pay for reimbursements of chargebacks is cause for termination of the applicable law, temporarily or permanently revoke Escrow Account and revocation of your access to the Site and Site Services and close your AccountSite.
Appears in 2 contracts
Samples: User Agreement, User Agreement
DISBURSEMENTS TO FREELANCERS. Under the relevant Escrow Instructions, Upwork Escrow disburses funds that are available and payable to a Freelancer upon Freelancer’s request. A Freelancer can request disbursement of available funds any time on a one-time basis or by setting up an automatic disbursement schedule. If Freelancer does not request a disbursement, Upwork will automatically disburse available funds no more than 90 days after the Freelancer Fees are released to the Freelancer Escrow Account, unless the amount in the Escrow Account is less than the Minimum Threshold. For purposes of the Terms of Service, a “Minimum Threshold” is either (a) $100 for Freelancers within the United States, or (b) $1,000 for Freelancers outside the United States. When the funds in the Freelancer Escrow Account are below the Minimum Threshold, the automatic disbursement schedule is paused and the available and payable funds are released on the earlier of (i) Freelancer’s request, or (ii) on the first scheduled automatic disbursement occurring after the amount exceeds the Minimum Threshold or 180 days after the funds are available in the Freelancer Escrow Account. For Hourly Contracts, Freelancer Fees become available to Freelancers following the expiration of the dispute period and the five-day security period. For Fixed-Price Contracts, the Freelancer Fees become available to Freelancers following the expiration of the five-day security period after the funds are released. The security period begins after Client accepts and approves work submitted by Freelancer. Notwithstanding any other provision of the Terms of Service or the Escrow Instructions, and except as prohibited by applicable law, if we believe, in our sole discretion, that you have violated the conditions and restrictions of the Site or the Terms of Service, including by committing or attempting to commit fraud or other illicit acts on or through the Site, Upwork Escrow may refuse to process or may hold the disbursement of the Freelancer Fees and take such other actions with respect to the Escrow Account as we deem appropriate in our sole discretion and in accordance with applicable law. Without limiting the foregoing, Upwork Escrow, in its sole discretion and to the extent permitted by applicable law, may also refuse to process or may hold the disbursement of the Freelancer Fees or any other amounts and offset amounts owed to us if: (a) we require additional information, such as Freelancer’s tax information, government-government- issued identification or other proof of identity, address, or date of birth; (b) we have reason to believe the Freelancer Fees may be subject to dispute or chargeback; (c) we suspect fraud; (d) we believe there are reasonable grounds for insecurity with respect to the performance of obligations under this Agreement or other Terms of Service; or (e) we deem it necessary in connection with any investigation or required by applicable law. If, after investigation, we determine that the hold on the disbursement of the Freelancer Fees is no longer necessary, Upwork Escrow will release such hold as soon as practicable. In addition, notwithstanding any other provision of the Terms of Service or the Escrow Instructions and to the extent permitted by applicable law, we reserve the right to seek reimbursement from you, and you will reimburse us, if we: (i) suspect fraud or criminal activity associated with your payment, withdrawal, or Project; (ii) discover erroneous or duplicate transactions; or (iii) have supplied our services in accordance with this Agreement yet we receive any chargeback from the Payment Method used by you, or used by your Client if you are a Freelancer, despite our provision of the Site Services in accordance with this Agreement. You agree that we have the right to obtain such reimbursement by instructing Upwork Escrow to (and Upwork Escrow will have the right to) charge the applicable Escrow Account, and any other accounts you hold with us, offsetting any amounts determined to be owing, deducting amounts from future payments or withdrawals, charging your Payment Method, or obtaining reimbursement from you by any other lawful means. If we are unable to obtain such reimbursement, we may, in addition to any other remedies available under applicable law, temporarily or permanently revoke your access to the Site and Site Services and close your Account.
Appears in 1 contract
Samples: User Agreement