Common use of Discovery of Source; Notification of Client Clause in Contracts

Discovery of Source; Notification of Client. Within four (4) hours of discovering or receiving notice of the Performance Problem, TCP will use commercially reasonable efforts to determine whether the source of the Performance Problem is limited to the TCP Services or whether the Performance Problem arises from the Client equipment or Client’s connection to the Internet. TCP will notify Client of its findings regarding the source of the Performance Problem promptly after the additional four (4) hour period.

Appears in 4 contracts

Samples: Service Level Agreement, License Agreement, Service Level Agreement

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Discovery of Source; Notification of Client. Within four (4) hours of discovering or receiving notice of the Performance Problem, TCP will use commercially reasonable efforts to determine whether the source of the Performance Problem is limited to the TCP Humanity Services or whether the Performance Problem arises from the Client equipment or Client’s connection to the Internet. TCP will notify Client of its findings regarding the source of the Performance Problem promptly after the additional four (4) hour period.

Appears in 3 contracts

Samples: Service Level Agreement (Sla), License Agreement, Humanity Scheduling License Agreement

Discovery of Source; Notification of Client. Within four (4) hours of discovering or receiving notice of the Performance Problem, TCP will use commercially reasonable efforts to determine whether the source of the Performance Problem is limited to the TCP ScheduleAnywhere Services or whether the Performance Problem arises from the Client equipment or Client’s connection to the Internet. TCP will notify Client of its findings regarding the source of the Performance Problem promptly after the additional four (4) hour period.

Appears in 2 contracts

Samples: Scheduling License Agreement, License Agreement

Discovery of Source; Notification of Client. Within four (4) hours of discovering or receiving notice of the Performance Problem, TCP will use commercially reasonable efforts to determine whether the source of the Performance Problem is limited to the TCP Aladtec Services or whether the Performance Problem arises from f rom the Client equipment or Client’s connection to the Internet. TCP will notify Client of its findings f indings regarding the source of the Performance Problem promptly after the additional four (4) hour period.

Appears in 1 contract

Samples: Scheduling License Agreement

Discovery of Source; Notification of Client. Within four (4) hours of discovering or receiving notice of the Performance Problem, TCP will use commercially reasonable efforts to determine whether the source of the Performance Problem is limited to the TCP ScheduleBase Services or whether the Performance Problem arises from f rom the Client equipment or Client’s connection to the Internet. TCP will notify Client of its findings f indings regarding the source of the Performance Problem promptly after the additional four (4) hour period.

Appears in 1 contract

Samples: Scheduling License Agreement

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Discovery of Source; Notification of Client. Within four (4) hours of discovering or receiving notice of the Performance Problem, TCP will use commercially reasonable efforts to determine whether the source of the Performance Problem is limited to the TCP Humanity Services or whether the Performance Problem arises from f rom the Client equipment or Client’s connection to the Internet. TCP will notify Client of its findings f indings regarding the source of the Performance Problem promptly after the additional four (4) hour period.

Appears in 1 contract

Samples: Scheduling License Agreement

Discovery of Source; Notification of Client. Within four (4) hours of discovering or receiving notice of the Performance Problem, TCP will use commercially reasonable efforts to determine whether the source of the Performance Problem is limited to the TCP ScheduleBase Services or whether the Performance Problem arises from the Client equipment or Client’s connection to the Internet. TCP will notify Client of its findings regarding the source of the Performance Problem promptly after the additional four (4) hour period.

Appears in 1 contract

Samples: License Agreement

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