DISPUTE ASSISTANCE PROGRAM Sample Clauses

DISPUTE ASSISTANCE PROGRAM. If Client and ADR Practitioner fail to come to a mutual resolution by way of the Refund and Cancellation process as stated in Section 4.3, Jupitice provides the dispute assistance program administered by Jupitice and described in this Section 6 (the “Dispute Assistance Program”) as a mechanism to resolve the dispute. If the funds in dispute are held in Escrow, the Dispute Assistance Program will continue as described in Section 6.1. If the funds in dispute have been unconfined, the Dispute Assistance Program will continue as described in Section 6.2. The Dispute Assistance Program isn't available for disputes filed or initiated past the Dispute Assistance deadlines, as set forth in Sections 6.1 and 6.2, as applicable. The Dispute Assistance Program is offered as a form of non-binding assistance to facilitate communication and potential resolution of disputes between Clients and ADR Practitioners. The Dispute Assistance Program as administered by Jupitice in this Section 6 doesn't evaluate the quality or functionality of work and can't render binding judgment or determination as to the parties’ respective rights to the disputed funds.