Dispute Process. If the Participant believes that there is an error in the Energy Efficiency Service Fee bill or the summary of the Avoided Energy Use, Participant must notify City of the perceived error (including a reasonably detailed description of the nature and effect of the error), within thirty (30) days after receiving the detailed summary for that billing cycle. Failure to provide this notice to City will waive Participant’s claim and Participant will be responsible for full and prompt payment of all billed expenses. If the Parties are unable to resolve the dispute within sixty (60) days after their initial meeting, Parties will attempt to resolve the dispute through mediation. If the dispute is not resolved by mediation either applicable Party may proceed to seek any remedy that may be available to that Party at law or in equity, subject to limitations and waivers set out in this Agreement.
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Dispute Process. If the Participant believes that there is an error in the Energy Efficiency Service Fee bill or the summary of the Avoided Energy Use, Participant must notify City of the perceived error (including a reasonably detailed description of the nature and effect of the error), within thirty (30) days after receiving the detailed summary for that billing cycle. Failure to provide this notice to City will waive Participant’s claim and Participant will be responsible for full and prompt payment of all billed expenses. If the Parties are unable to resolve the dispute within sixty (60) days after their initial meeting, Parties will attempt to resolve the dispute through mediation. If the dispute is not resolved by mediation either applicable Party may proceed to seek any remedy that may be available to that Party at law or in equity, subject to limitations and waivers set out in this Agreement.
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