Disputes and Resolutions. 15.1 If you believe that an error has occurred, you should contact the Bank promptly (latest within 30 days of the date of statement). To assist the Bank with its investigations, you will need to provide the following information; your name and card number, details of the Transaction in question and the amount of the suspected error.
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Samples: Credit Cardholder Agreement Terms and Conditions, Credit Cardholder Agreement Terms and Conditions, Credit Cardholder Agreement Terms and Conditions