Disputes and Resolutions. 18.1. If the Cardholder believes that an error has occurred in the Statement of Account he should contact the Bank promptly, (latest within 30 days of the date of statement). To assist the Bank with its investigations, the Cardholder will need to provide the following information; name and card number, details of the Transaction in question and the amount of the suspected error.
Appears in 4 contracts
Samples: Cardholder Agreement, Cardholder Agreement, Cardholder Agreement
