Common use of E-911 Limitations Clause in Contracts

E-911 Limitations. You understand and acknowledge that electric power, a working and technically acceptable Internet connection, and compatible IP-based equipment are required for the Service to function and must be purchased and maintained by you. If any of the required components fail or are not functioning, you will not be able to receive calls or make calls, including calls to 911. • Electric Service. A loss of electric service will interrupt BDV Service. Customers are urged to implement a battery backup system for their Internet and BDV Service. • Broadband Service. BDV will be interrupted if the attendant broadband connection is not available. • Equipment. Malfunction or failure of equipment, software or hardware needed for end-to-end Internet functionality (e.g., routers, IP phones, analog gateways) can limit access to E-911. • Relocation of Equipment. Verizon is able to provide access to E-911 only at your registered Service location and if used elsewhere, E-911 will not be available. You represent and warrant that you will notify all BDV end-users of the interaction and/or limitations of E- 911 with BDV Service and re-location of Service as set forth above. You are solely responsible for any third-party claims and liability arising from your failure to so notify your end-users. Our liability to you, to anyone dialing 911 using the Service, or to any other person or party, for any loss or damage arising from errors, interruptions, omissions, delays, defects, or failures of 911 services whether caused by our negligence or otherwise, shall not exceed the amount of our charges for such services during the affected period of time. This limitation of liability is in addition to any other limitations contained in this Agreement. Pursuant to FCC requirements, Verizon enables the routing of E-911 calls only in locations where such 911 calling is available and only in the limited circumstances described below. An end-user’s ability to access an appropriate PSAP depends on the type, configuration and location of the phone used.

E-911 Limitations. You understand and acknowledge that electric power, a working and technically acceptable Internet connection, and compatible IP-based equipment are required for the Service to function and must be purchased and maintained by you. If any of the required components fail or are not functioning, you will not be able to receive calls or make calls, including calls to 911. • Electric Service. A loss of electric service will interrupt BDV Service. Customers are urged to implement a battery backup system for their Internet and BDV Service. • Broadband Service. BDV will be interrupted if the attendant broadband connection is not available. • Equipment. Malfunction or failure of equipment, software or hardware needed for end-to-end Internet functionality (e.g., routers, IP phones, analog gateways) can limit access to E-911. • Relocation of Equipment. Verizon is able to provide access to E-911 only at your registered Service location and if used elsewhere, E-911 will not be available. You acknowledge these 911 limitations and are solely responsible for maintaining alternative arrangements and/ any back-up power for access to 911. A power failure or service disruption may also require you to reset or reconfigure equipment prior to using the Service. You agree not to move your equipment to a new service location until after you have contacted Verizon to complete a move order of your Service and updated your registered service location as required by Verizon to ensure that 911 dialed calls can be correctly routed to the appropriate emergency response personnel. You represent and warrant that you will notify all BDV end-users of the interaction and/or limitations of E- 911 E-911 with BDV Service and re-location of Service as set forth above. You are solely responsible for any third-party claims and liability arising from your failure to so notify your end-users. Our liability to you, to anyone dialing 911 using the Service, or to any other person or party, for any loss or damage arising from errors, interruptions, omissions, delays, defects, or failures of 911 services whether caused by our negligence or otherwise, shall not exceed the amount of our charges for such services during the affected period of time. This limitation of liability is in addition to any other limitations contained in this Agreement. Pursuant to FCC requirements, Verizon enables the routing of E-911 calls only in locations where such 911 calling is available and only in the limited circumstances described below. An end-user’s ability to access an appropriate PSAP depends on the type, configuration and location of the phone used.