Eastern Standard Time. Beginning one (1) year after the Contract effective date, the Contractor may request FSSA approval to modify the hours of operation of the member services helpline based on call center traffic data. FSSA retains sole discretion for approval or denial of such requests. The Contractor shall provide a voice message system that informs callers of the Contractor’s business hours and offers an opportunity to leave a message after business hours. Calls received in the voice message system shall be returned the following business day. The member services helpline may be closed on the following holidays: New Year’s Day; Xxxxxx Xxxxxx Xxxx, Xx. Day; Memorial Day; Independence Day (July 4th); Labor Day; Thanksgiving; and Christmas. For all days with a closure, members must have access to the twenty-four (24) hour nurse call line described below. Call center closures shall not burden a member’s access to care. The Contractor shall provide Telecommunications Device for the Deaf (TDD) services for hearing impaired members. Respondents shall also describe any additional technology to be leveraged to communicate with hearing impaired members. Additionally, the member services helpline must offer language translation services for members whose primary language is not English. Automated telephone menu options must be made available in English and Spanish. The Contractor must have the ability to warm transfer members to outside entities including the Enrollment Broker, DFR and provider offices. Additionally, the Contractor shall ensure the warm transfer of calls for members that require attention from a Contractor care manager. The Contractor shall ensure the care manager has access to all information necessary to resolve the member’s issues. Any messages left with care managers must be returned by the next business day. The Contractor must maintain a system for tracking and reporting the number and type of member calls and inquiries it receives during business and non-business hours. The Contractor must monitor its member services helpline and report its telephone service level performance to FSSA in the timeframes and specifications described in the Hoosier Care Connect Reporting Manual, which shall be provided to Contractor following the Contract award date. The Contractor’s member services helpline staff must be prepared to efficiently respond to member concerns or issues including, but not limited to the following: Access to health care services; Ident...
Eastern Standard Time. In the event a security or safety risk exists at the Property, Borrower may temporarily suspend such public access.
Eastern Standard Time. On each Business Day, the Fund shall also transmit to the Company a reconciliation of the number of shares in the Account.
Eastern Standard Time. Beginning one (1) year after the Contract effective date, the Contractor may request FSSA approval to modify the hours of operation of the member services helpline based on call center traffic data. FSSA retains sole discretion for approval or denial of such requests. The Contractor shall provide a voice message system that informs callers of the Contractor’s business hours and offers an opportunity to leave a message after business hours. Calls received in the voice message system shall be returned the following business day. The member services helpline may be closed on the following holidays: • New Year’s Day; • Xxxxxx Xxxxxx Xxxx, Xx. Day; • Memorial Day; • Independence Day (July 4th); • Labor Day; • Thanksgiving; and • Christmas.
Eastern Standard Time. The Trust shall instruct the Cash Custodian to transfer the cash proceeds to the Trust’s Fiat Account. The Liquidity Provider delivers bitcoin to the Trust’s Clearing Account in exchange for the cash purchase price, a delivery facilitated by the Bitcoin Custodian under the Clearing Agreement. Upon settlement by the Bitcoin Custodian, in its capacity as the provider of Clearing Services pursuant to the Clearing Agreement, of the bitcoin purchase from the Liquidity Provider and the deposit of bitcoin in the Trust’s Clearing Account, the Trust instructs the Transfer Agent to release the Shares to the Authorized Participant, and the Transfer Agent directs DTC to credit the number of Shares ordered to the applicable DTC account, by close of business on the Creation Settlement Date and the Creation Order is settled. If the bitcoin purchase transaction between the Trust and the Liquidity Provider fails to settle, the Authorized Participant shall have the option to cancel the Creation Order, in which case the Trust will return the Required Cash Creation Total less the Cash Amount to the Authorized Participant and the Shares will not be issued, or the Sponsor may use an alternative execution method for the Trust to purchase bitcoin, in which case the Authorized Participant agrees and acknowledges it is responsible for any Purchase Slippage and Cash Amount relating to such alternative execution method. The expense and risk of delivery and ownership of cash until such cash has been received in immediately available, cleared federal funds by the Cash Custodian on behalf of the Trust will be borne solely by the Authorized Participant.
Eastern Standard Time. The Trust shall instruct the Cash Custodian to transfer the cash proceeds to the Trust’s Fiat Account in connection with the Clearing Services (as defined in the Registration Statement) at the Ether Custodian, who provides the Trust with Clearing Services (as defined in the Registration Statement). The Liquidity Provider delivers Ether to the Trust’s Clearing Account in exchange for the cash purchase price, a delivery facilitated by the Ether Custodian under the Clearing Agreement (as defined in the Registration Statement). Upon settlement of the Ether purchase from the Liquidity Provider and the deposit of Ether in the Trust’s Clearing Account, the Trust instructs the Transfer Agent to release the Shares to the Authorized Participant by close of business on the Creation Settlement Date and the Creation Order is settled. If the Ether purchase transaction between the Trust and the Liquidity Provider fails to settle, the Authorized Participant shall have the option to cancel the Creation Order, in which case the Trust will return the Required Cash Creation Total less the Cash Amount to the Authorized Participant and the Shares will not be issued, or the Sponsor may use an alternative execution method for the Trust to purchase Ether, in which case the Authorized Participant agrees and acknowledges it is responsible for any Purchase Slippage and Cash Amount relating to such alternative execution method.
Eastern Standard Time. Notwithstanding anything contained herein to the contrary, the transfers contemplated by this paragraph (d)(ii) will be determined in accordance with Section 414(1) of the IRC and Treasury Regulation 1.414(1)- 1. The amounts to be transferred pursuant to this paragraph (d)(ii) will be reduced to the extent necessary to satisfy Section 414(1) of the IRC, and any regulations promulgated thereunder, ERISA Section 4044, and any regulations promulgated thereunder.
Eastern Standard Time. In addition, Xxxxxxx acknowledges, agrees and understands that he has been given at least twenty-one (21) calendar days to review and consider the Agreement and that if he signs this Agreement before twenty-one (21) calendar days have passed, he does so of his own free choice. Xxxxxxx and the Company further understand, agree and acknowledge that any changes made to this Agreement, whether material or immaterial, do not restart the twenty-one (21) calendar day consideration period. Further, Xxxxxxx acknowledges, agrees and understands that he has a period of seven (7) calendar days, beginning on the day in which he signs this Agreement (the “Revocation Period”), during which he may revoke this Agreement by submitting a written statement to that effect to Xxxxxx Xxxxx, CFO, IMXI, 0000 Xxxxx Xxxxx Xxxxxxx, Miami, Florida 33156, xxxxxx@xxxxxxxxxxx.xxx. Xxxxxxx acknowledges, understands and agrees that to be effective, this written revocation must be delivered to Xx. Xxxxx before the 8th calendar day following the date on which he signs this Agreement. Xxxxxxx acknowledges, understands and agrees that this Agreement will become effective and binding immediately upon the 8th calendar day following the date Xxxxxxx signs the Agreement (the “Effective Date”), provided he does not revoke it within the Revocation Period. Xxxxxxx acknowledges, understands and agrees that the Company’s obligation to provide the Separation Amount set forth in Paragraph 1, IMXI’s obligations under Paragraph 2, as well #240532573_v8 as XXXX’s remaining obligations under this Agreement are contingent upon his signing this Agreement in wet ink, returning the Agreement to the Company and the expiration of the Revocation Period without Xxxxxxx revoking the Agreement. Xxxxxxx acknowledges, understands and agrees that should he revoke this Agreement within the Revocation Period he will not be eligible for or entitled to any of the benefits under this Agreement, including, but not limited to, the Separation Amount or the other Additional Benefits set forth in Paragraph 3 of this Agreement or any other benefits under this Agreement. XXXXXXX ACKNOWLEDGES THAT HE HAS READ THIS AGREEMENT CAREFULLY, HAS BEEN ADVISED BY THE COMPANY TO CONSULT AN ATTORNEY, AND FULLY UNDERSTANDS THAT BY SIGNING BELOW XXXXXXX IS GIVING UP CERTAIN RIGHTS WHICH HE MAY HAVE TO SUE OR ASSERT A CLAIM AGAINST ANY OF THE RELEASEES, AS DESCRIBED IN PARAGRAPH 3 OF THIS AGREEMENT AND THE OTHER PROVISIONS HEREOF. XXXXXXX ACKNOWLE...
Eastern Standard Time. Licensee shall provide to Property Manager information which may include, without limitation: (a) the estimated number of people to attend the private event or function;
Eastern Standard Time. For each subsequent year of this Contract, the PSA shall adopt a school day no later than April 1st of the prior school year.
