Emergency Down Time Clause Samples

Emergency Down Time. The Software may become unavailable outside the scheduled downtime hours. CFI shall not be required to provide prior notice of such downtime if: 9.2.1 CFI has determined a serious breach in security of the network infrastructure that affects multiple customers requiring it to install a security patch / fix immediately in order to ensure the safety of all its installations; and/or 9.2.2 There is a hardware failure necessitating immediate replacement of hardware by CFI. CFI shall however notify all customers as soon as possible by email about the Software availability status, reasons for the downtime if known, and an estimated time within which Software will be back up.