Common use of Emergency Engineering Support Clause in Contracts

Emergency Engineering Support. Netscape will provide, free of charge, up to an aggregate of one (1) hour per month of emergency engineering support services time per update to help Premier Provider service any newly revised Premier Graphic(s) so that the Premier Graphic complies with the new specifications. Netscape will use reasonable commercial efforts promptly to remedy any material malfunctioning of the tabbing mechanism for the Premier Graphics, any material misplacement of the Alphabetical Listing or any material malfunctioning of the Premier Links or Alphabetical Link under the control of Netscape, provided Premier Provider will fully cooperate with Netscape to remedy any such material malfunctioning or misplacement, and provided further that Netscape shall not incur liability for any failure to remedy such material malfunctioning or misplacement if such remedy is not within the reasonable control of Netscape. Premier Provider may report malfunctions to Netscape at the email address srchxxxx@xxxxxxxx.xxx. Xxtwithstanding the foregoing, Netscape has no obligation to perform services in connection with malfunctions resulting from software not supplied by Netscape.

Emergency Engineering Support. Netscape will provide, free of charge, up to an aggregate of one three (13) hour per month hours of emergency engineering support services time per update to help Premier Provider service any newly revised Premier Graphic(s) Provider Premier Graphic so that the such Premier Graphic complies with the new specifications. Netscape will use reasonable commercial efforts promptly to remedy any material malfunctioning of the tabbing mechanism for the Premier Graphics, any material misplacement of the Alphabetical Listing Provider's Premier Graphic or any material malfunctioning of the Premier Links or Alphabetical Link under the control of Netscape, provided Premier Provider will fully cooperate with Netscape to remedy any such material malfunctioning or misplacement, and provided further that Netscape shall not incur liability for any failure to remedy such material malfunctioning or misplacement if such remedy is not within the reasonable control of Netscape. Premier Provider may report malfunctions to Netscape at the email address srchxxxx@xxxxxxxx.xxxxxxxxxxxxxxx@xxxxxxxx.xxx. Xxtwithstanding Notwithstanding the foregoing, Netscape has no obligation to perform services in connection with malfunctions resulting from software not supplied by Netscape.

Emergency Engineering Support. Netscape will provide, free of charge, up to an aggregate of one (1) hour per month of emergency engineering support services time per update to help Premier Provider service any newly revised Premier Graphic(s) Graphic so that the Premier Graphic complies with the new specifications. Netscape will use reasonable commercial efforts promptly to remedy any material malfunctioning of the tabbing mechanism for the Premier Graphics, any material misplacement of the Alphabetical Listing or any material malfunctioning of the Premier Links or Alphabetical Link under the control of Netscape, provided Premier Provider will fully cooperate with Netscape to remedy any such material malfunctioning or misplacement, and provided further that Netscape shall not incur liability for any failure to remedy such material malfunctioning or misplacement if such remedy is not within the reasonable control of Netscape. Premier Provider may report malfunctions to Netscape at the email address srchxxxx@xxxxxxxx.xxxxxxxxxxx@xxxxxxxx.xxx. Xxtwithstanding Notwithstanding the foregoing, Netscape has no obligation to perform services in connection with malfunctions resulting from software not supplied by Netscape.

Emergency Engineering Support. Netscape will provide, free of ----------------------------- charge, up to an aggregate of one (1) hour per month [*] of emergency engineering support services time per update to help Premier Provider service any newly revised Premier Graphic(s) so that the Premier Graphic complies with the new specifications. Netscape will use reasonable commercial efforts promptly to remedy any material malfunctioning of the tabbing mechanism for the Premier Graphics, any material misplacement of the Alphabetical Listing or any material malfunctioning of the Premier Links or Alphabetical Link under the control of Netscape, provided Premier Provider will fully cooperate with Netscape to remedy any such material malfunctioning or misplacement, and provided further that Netscape shall not incur liability for any failure to remedy such material malfunctioning or misplacement if such remedy is not within the reasonable control of Netscape. Premier Provider may report malfunctions to Netscape at the email address srchxxxx@xxxxxxxx.xxxxxxxxxxx@xxxxxxxx.xxx. Xxtwithstanding Notwithstanding the foregoing, Netscape has no obligation to perform services in connection with malfunctions resulting from software not supplied by Netscape.