EMERGENCY RESTORATION. 4.1 QuantumShift may contact CenturyLink in order to discuss activities involving the Central Office and inter-office network that may impact QuantumShift End User Customers. 4.1.1 CenturyLink will establish an SPOC to provide QuantumShift with information relating to the status of restoration efforts and problem resolution during any restoration process. 4.1.2 CenturyLink shall establish methods and procedures for reprovisioning of all resold services after initial restoration. CenturyLink agrees that Telecommunications Service Priority (“TSP”) services for QuantumShift carry equal priority with CenturyLink TSP services for restoration. CenturyLink will follow the guidelines established under the National Security Emergency Procedures (NSEP) plan and will follow TSP guidelines for restoration of emergency services in as expeditious a manner as possible on a non-discriminatory basis to respond to and recover from emergencies or disasters.
Appears in 4 contracts
Samples: Resale Agreement, Resale Agreement, Resale Agreement
