End User Maintenance Clause Samples

The End User Maintenance clause outlines the responsibilities and obligations of the end user regarding the upkeep and servicing of a product or system. Typically, this clause specifies which maintenance tasks the end user must perform, such as routine cleaning, software updates, or minor repairs, and may set standards or schedules for these activities. By clearly defining these duties, the clause helps prevent disputes over product performance or warranty coverage by ensuring both parties understand who is responsible for ongoing maintenance.
End User Maintenance. Throughout the Distribution Term, Distributor or -------------------- Distributor's qualified sub-contractor, at Distributor's sole expense, shall provide End Users with End User Maintenance.
End User Maintenance. TEL shall provide each End User with -------------------- standard maintenance for the CATS Falcon Software distributed by KLA. Such standard maintenance is described more fully in Exhibit I hereto and shall be --------- referred to hereinafter as the "Standard Maintenance". Each End User shall receive Standard Maintenance from TEL, free of any charge, for the CATS Falcon Software which the End User accepts at KLA's facility, for a period of one (1) year following the End User's acceptance of the CATS Falcon Software at the End User's facility; provided however, that such acceptance of the CATS Falcon Software at the End User's facility shall be evidenced in writing and shall be obtained no later than the time the End User accepts the KLA semiconductor inspection equipment on which the CATS Falcon Software is embedded. In addition, each End User shall receive Standard Maintenance from TEL, free of charge, for any Embedded CATS Falcon Options for which there is no End User acceptance procedure at KLA's facility, for a period of one (1) year following KLA's completion of the installation of the Embedded CATS Falcon Option at the End User's facility. Thereafter, End Users of the CATS Falcon Software shall contract with KLA to continue to receive Standard Maintenance from TEL; provided, however, an End User may only receive Standard Maintenance on the Embedded CATS Falcon Options for so long as it has contracted to receive Standard Maintenance on the CATS Falcon Driver. TEL shall continue to provide Standard Maintenance to those End Users who have so contracted with KLA.
End User Maintenance. Provided OEM is up to date with the payment of Maintenance Fees, during the Term and for a period of five (5) years following the expiration or termination of this Agreement for any reason, Netronome shall offer to provide OEM with Support Services necessary or prudent to enable OEM to provide its End-Users with End-User Maintenance Services for the Equipment and other Licensed Materials distributed hereunder.