Common use of Enquiries, etc., on Transaction Details Clause in Contracts

Enquiries, etc., on Transaction Details. 6.1 If the transfer amount has not been credited to the recipient’s deposit account, the Customer shall promptly make enquiries with the branch of the Bank where the transfer request was made. In such case, the Bank or the Related Banks shall take steps to investigate the matter, such as by making enquiries with the financial institution which is the receiving party, and report the results thereof. In accepting the Customer’s enquiry, the Bank may ask the Customer to submit a request form prescribed by the Bank.

Enquiries, etc., on Transaction Details. 6.1 1. If the transfer amount has not been credited to the recipient’s deposit depositary account, the Customer shall promptly make enquiries with enquire the branch of the Bank where the transfer request was made. In such case, the Bank or the Related Banks shall take steps to investigate the matter, such as by making enquiries with enquiring the financial institution which is the receiving party, and report the results thereof. In accepting the Customer’s enquiry, the Bank may ask the Customer to submit a request form prescribed by the Bank.