Common use of Enquiries, etc., on Transaction Details Clause in Contracts

Enquiries, etc., on Transaction Details. 8.1 If the funds remitted have not been paid to the recipient after the remittance request, the Customer shall promptly enquire with the branch of the Bank where such request was made. In such a case, the Bank shall take steps to investigate the matter, such as by enquiring with the Banks Concerned, etc., and report the results thereof. In order to address the Customer’s enquiry, the Bank may ask the Customer to submit an enquiry request form for post-overseas remittance prescribed by the Bank. 8.2 The Bank may make enquiries with the Customer on the details of the remittance request, if the Bank receives an enquiry from Banks Concerned regarding the Payment Order issued by the Bank. In such a case, the Customer shall give a prompt response. If the Bank does not receive a response from the Customer within an appropriate time frame or if an inappropriate response is received with regard to the enquiry, the Bank may take any measure that the Bank considers appropriate and will not be responsible for any damage arising out of it. 8.3 With respect to the Payment Order issued by the Bank, if it has become known that the remittance cannot be made due to reasons such as refusal of the Payment Order by the Banks Concerned, the Bank will deduct an unwinding (kumimodoshi) cancellation fee from the returned funds and deposit the balance into the Customer’s Deposit Account from which the funds for such remittance were withdrawn, without obtaining an unwinding (kumimodoshi) cancellation request from the Customer. In such case, the Bank shall not be responsible for any loss or damage incurred by the Customer as a result thereof, and the Bank will not return the remittance fees, etc., to the Customer.

Enquiries, etc., on Transaction Details. 8.1 6.1 If the funds remitted have transfer amount has not been paid credited to the recipient after the remittance requestrecipient’s deposit account, the Customer shall promptly enquire make enquiries with the branch of the Bank where such the transfer request was made. In such a case, the Bank or the Related Banks shall take steps to investigate the matter, such as by enquiring making enquiries with the Banks Concerned, etc.financial institution which is the receiving party, and report the results thereof. In order to address accepting the Customer’s enquiry, the Bank may ask the Customer to submit an enquiry a request form for post-overseas remittance prescribed by the Bank. 8.2 6.2 The Customer may receive enquiries from the Bank may make enquiries with the Customer on the details of the remittance request, if the Bank receives an enquiry from Banks Concerned the financial institution which is the receiving party or the Related Banks, regarding the Payment Order notice of transfer issued by the Bank. In such a case, and the Customer shall give a prompt response. If the Bank does not receive a response from the Customer within an appropriate time frame or if an inappropriate response is received with regard to the enquiry, the Bank may take any measure that the Bank considers appropriate and will not be responsible for any damage arising out of it. 8.3 With respect to 6.3 If the Payment Order issued by the Bank, if it has become known that the remittance cannot be made due to transferred funds are returned for reasons such as refusal of the Payment Order by recipient’s account does not exist, the Banks ConcernedBank will notify the Customer who shall take the procedures to receive the transfer funds pursuant to Article 7 (Amendments to Request) or, Article 8 (Unwinding (kumimodoshi). Further, if there is no reply within an appropriate time frame or if the reply is inappropriate, the Bank will deduct an unwinding (kumimodoshi) cancellation fee from the returned funds and deposit the balance into the Customer’s Deposit Account from which the funds for such remittance transfer were withdrawn, without obtaining an unwinding (kumimodoshi) cancellation request from the Customer. In such a case, the Bank shall not be responsible for any loss losses or damage damages incurred by the Customer as a result thereof, and the Bank will not return the remittance transfer fees, etc., to the Customer.