Error Correction and Reporting Sample Clauses

Error Correction and Reporting. IPsoft shall provide Error Correction, as set forth herein, during the term of this Schedule. Such Error Correction will be provided as follows: If You identify an Error, You shall give written notice to IPsoft specifying in detail the nature of such Error and the circumstances under which the Error occurs. Upon IPsoft’s request, You shall deliver to IPsoft any of Your hardware, software, and technical data needed to reproduce and verify the Error. In the timeframe set forth below, IPsoft shall provide to You (i) a written proposal as to how the Error may be corrected or avoided, and (ii) a written recommendation as to whether or not correction of the Error is recommended, and the reasons therefor. You agree to review IPsoft’s proposal and recommendation, and to confer with IPsoft to determine the desired Error Correction, if any. An Error will not be deemed to be reported unless and until You has placed a service request with IPsoft regarding the Error.