EXCLUSIONS FROM SERVICE POLICY Clause Samples
The Exclusions from Service Policy clause defines specific situations, items, or conditions that are not covered under a service agreement. In practice, this clause lists particular services, damages, or circumstances—such as misuse, unauthorized repairs, or acts of nature—that the provider will not be responsible for addressing or remedying. By clearly outlining these exclusions, the clause helps manage customer expectations and limits the service provider’s liability, thereby preventing disputes over what is and is not included in the service coverage.
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Nacelle, or Part if it has been determined to the reasonable satisfaction of IAE that said Nacelle or Part has Failed because it:
1. Has not been properly installed or maintained in accordance with IAE recommendations unless such improper installation or maintenance was performed by IAE or at any V2500 Maintenance Center designated by IAE.
2. Has been used contrary to the operating and maintenance instructions or recommendations authorized or issued by IAE and current at the time, or
3. Has been repaired or altered outside any V2500 Maintenance Center in such a way as to impair its safety, operation or efficiency, or
4. Has been subjected to:
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Engine, Module or Part if it has been determined to the reasonable satisfaction of IAE that said Engine, Module or Part has Failed because it:
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Nacelle, or Part if it has been determined to the reasonable satisfaction of IAE that said Nacelle or Part has Failed because it:
1. Has not been properly installed or maintained in accordance with IAE recommendations unless such improper installation or maintenance was performed by IAE or at any V2500 Maintenance Center designated by IAE.
2. Has been used contrary to the operating and maintenance instructions or recommendations authorized or issued by IAE and current at the time, or
3. Has been repaired or altered outside any V2500 Maintenance Center in such a way as to impair its safety, operation or efficiency, or V2500 NACELLE AND PARTS SERVICE POLICY PAGE 11
4. Has been subjected to:
a. Misuse, neglect, or accident, or
b. Ingestion of foreign material, or
5. Has been affected in any way by a part not defined as a Part herein, or
6. Has been affected in any way by occurrences not associated with ordinary use, such as, but not limited to, acts of war, rebellion, seizure or other belligerent acts.
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Engine, Module or Part if it has been determined [***] that said Engine, Module or Part has Failed because it:
1. Has not been properly installed or maintained in accordance with the reasonable written operating and maintenance instructions (which take into account ACA's operational needs) issued by IAE and the Aircraft Manufacturer, which instructions are consistent with and do not contradict the maintenance program for the Aircraft and the Engines developed and agreed to by ACA in accordance with Federal Aviation Administration requirements; or
2. Has been used contrary to the operating and maintenance instructions or recommendations authorized or issued by IAE (including, but not limited to, the Maintenance Management Plan and the Interactive Electronic Technical Manual) or the Aircraft Manufacturer (including, but not limited to, the Maintenance Planning Document) and current at the time, or
3. Has been repaired or altered other than by or pursuant to the instructions of an IAE designated V2500 Maintenance Center in such a way as to impair its safety, operation or efficiency, or
4. Has been subjected to:
a. Misuse, malicious acts, neglect, or accident, or
b. Ingestion of foreign material, or
5. Has been affected in any way by a part not defined as a Part, [***], or
6. Has been affected in any way by occurrences not associated with ordinary use, such as, but not limited to, acts of God, acts of war, rebellion, seizure or other belligerent acts, in each case, to the extent that such events can be reasonably determined to have contributed to the Failure of the Engine, Modules, or Parts.
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Engine, Module or Part to the extent it has been determined to the reasonable satisfaction of IAE that said Engine, Module or Part has Failed because:
1. IAE recommendations with respect to installation or maintenance were not properly implemented (proper implementation of such recommendations taking into consideration the impact on AWA's operations), or
2. It has been used contrary to the operating and maintenance instructions or recommendations authorized or issued by IAE and current at the time, or
3. It has been repaired or altered other than by an IAE designated V2500 Maintenance Center in such a way as to impair its safety, operation or efficiency, or
4. It has been subjected to:
a. Misuse, neglect, or accident, or
b. Ingestion of foreign material, or
5. It has been adversely affected in any way by a part not defined as a Part herein, or
6. It has been adversely affected in any way by occurrences not associated with ordinary use, such as, but not limited to, acts of war, rebellion, seizure or other belligerent acts, in each case, to the extent that such events can be reasonably determined to have contributed to the failure of the Engine, Modules, or Parts.
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Nacelle, or Part if [***] said Nacelle or Part has Failed because it:
1. Has not been properly installed or maintained accordance with the reasonable written operating and maintenance instructions (which take into account ACA's operational needs) issued by IAE and the Aircraft Manufacturer, which instructions are consistent with and do not contradict the maintenance program for the Aircraft and the Engines developed and agreed to by ACA in accordance with Federal Aviation Administration requirements.
2. Has been used contrary to the operating and maintenance instructions or recommendations authorized or issued by IAE (including, but not limited to, the Maintenance Management Plan and the Interactive Electronic Technical Manual) or the Aircraft Manufacturer (including, but not limited to, the Maintenance Planning Document) and current at the time, or
3. Has been repaired or altered outside any V2500 Maintenance Center in such a way as to impair its safety, operation or efficiency, or
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Nacelle, or Part if it has been determined to the reasonable satisfaction of IAE that said Nacelle or Part has Failed because:
7. 86 1. IAE recommendations with respect to installation or maintenance were not properly implemented (proper implementation of such recommendation taking into consideration the impact on AWA's operations), or
EXCLUSIONS FROM SERVICE POLICY. This Service Policy will not apply to any Engine, Module or Part if it has been determined to the reasonable satisfaction of IAE that said Engine, Module or Part has Failed because it:
1. Has not been properly installed or maintained in accordance with IAE recommendations unless such improper installation or maintenance was performed by IAE, or
2. Has been used contrary to the operating and maintenance instructions or recommendations authorized or issued by IAE and current at the time, or
3. Has been repaired or altered other than by an IAE designated V2500 Maintenance Center in such a way as to impair its safety, operation or efficiency, or
4. Has been subjected to:
a. Misuse, neglect, or accident, or
b. Ingestion of foreign material, or
5. Has been affected in any way by a part not defined as a Part herein, or
6. Has been affected in any way by occurrences not associated with ordinary use, such as, but not limited to, acts of war, rebellion, seizure or other belligerent acts.