Common use of Existing Connections Clause in Contracts

Existing Connections. The Retailer must use its best endeavours to connect the Customer at a supply address previously supplied by a Retailer within one business day or within a period agreed with the Customer, subject to the following requirements: a) adequate supply being available at the required volume and pressure at the boundary of the Customer premises; b) the natural gas installations at the Customer premises complying with regulatory requirements; and c) the meter at the Customer premises being available for use by the Retailer where necessary. The obligation of the Retailer to connect the Customer within one business day is subject to the Customer complying with the following requirements: i. the Customer making applications (in person, by telephone or in writing) and provide acceptable identification as required by the Retailer; ii. if requiring connection within one business day, the Customer making the application by 3 pm on the previous business day; iii. the Customer agreeing to pay the Retailer all relevant fees and charges; iv. the Customer providing contact details for billing purposes; v. if the request is made in respect of a rental property, the Customer providing contact details for the property owner or the owner’s agent; vi. if required by the Retailer, the Customer satisfying the Retailer that necessary safe, convenient and unhindered access to the Customer premises, the meter and the natural gas installation is available; vii. if required by the Retailer, the Customer providing the Retailer with information on the number and types of appliances installed, number of household occupants and anticipated usage of appliances; viii. if required by the Retailer, the Customer providing a refundable advance, bank guarantee or entering into a payment arrangement; and ix. the Customer not having an outstanding debt relating to the supply of natural gas or any other form of gas supplied by the Retailer to the Customer at a previous supply address (other than a debt the subject of a dispute, or for which repayment arrangements have been made). The Retailer or gas distribution operator must connect the Customer’s premises in accordance with the distribution standards.

Existing Connections. The Retailer must shall use its best endeavours to connect the Customer at a supply address previously supplied by a the Retailer within one business day or within a period agreed with the Customer, subject to the following requirements: a) adequate supply being available at the required volume and pressure at the boundary of the Customer premises; b) the natural gas installations at the Customer premises complying with regulatory requirements; and c) the meter at the Customer premises being available for use by the Retailer where necessary. The obligation of the Retailer to connect the Customer within one business day is subject to the Customer complying with the following requirements: i. the Customer making applications (in person, by telephone or in writing) and provide acceptable identification as required by the Retailer; ii. if requiring connection within one business day, the Customer making the application by 3 pm on the previous business day; iii. the Customer agreeing to pay the Retailer all relevant fees and charges; iv. the Customer providing contact details for billing purposes; v. if the request is made in respect of a rental property, the Customer providing contact details for the property owner or the owner’s agent; vi. if required by the Retailer, the Customer satisfying the Retailer that necessary safe, convenient and unhindered access to the Customer premises, the meter and the natural gas installation is available; vii. if required by the Retailer, the Customer providing the Retailer with information on the number and types of appliances installed, number of household occupants and anticipated usage of appliances; viii. if required by the Retailer, the Customer providing a refundable advance, bank guarantee or entering into a payment arrangement; and ix. the Customer not having an outstanding debt relating to the supply of natural gas or any other form of gas supplied by the Retailer to the Customer at a previous supply address (other than a debt the subject of a dispute, or for which repayment arrangements have been made). The Retailer or gas distribution operator must shall connect the Customer’s premises in accordance with the distribution standards.