Common use of Fair use of resources Clause in Contracts

Fair use of resources. 3.1. Where dxw detects that a service is using an unusually large quantity of resources such as CPU time or bandwidth, we may take steps to reduce the impact of that usage, including: 3.1.1. Throttling the service; 3.1.2. Redirecting all traffic to the service to a static holding page; 3.1.3. Blocking access to files, or any other problematic resource; 3.1.4. Deleting or otherwise removing content, files, or any other problematic resource; 3.1.5. Increasing the size of resources or allowances allotted to the service, at your cost. 3.2. If you expect any periods of unusual usage of a service or long term changes in how a service will be used, you should let dxw know in advance so that we can plan for it and reduce the potential impact it might have on other services. 3.3. You must not use dxw’s services to send unsolicited commercial email. Please note that “commercial email” includes email from public sector bodies, and does not imply that a paid service is being offered or advertised. 3.4. If dxw takes any action as a result of this policy we will, as far as we are reasonably able, take steps to minimise the impact on your services and work with you to resolve any underlying problem.