Field Failure Returns Clause Samples

Field Failure Returns. All failing OEM Products may be returned by HP to ION Networks, Inc. for repair or replacement. Failure returns within warranty period will be repaired or replaced at no cost. Failure returns of OEM Products outside of the warranty period set forth herein will be repaired or replaced at the agreed out of warranty repair cost. ION Networks, Inc. will track the repair history of each OEM Product. Any OEM Product returned for the third time to ION Networks, Inc. will be scrapped and replaced with another repaired or replacement OEM Product. No Trouble Found (NTF) returned OEM Product would be tracked by ION Networks, Inc.. If the parties mutually agree that the NTF rate is significant, the parties will agree to use commercially reasonable means to reduce the number of NTF returns.