Fixed service – TV Sample Clauses
Fixed service – TV. 3.1. The TV service is a fixed service under this
3.2. We will provide the TV service using our du TV or ‘view anywhere’ service. We will tell you which when you send us your application form or request our services online or by phone.
3.3. You may need a TV decoder to access the TV service. We offer a number of TV decoder options which you can rent from us. You may have to pay a charge when you upgrade or downgrade your TV decoder.
3.4. TV content may be provided by other content providers, and there may be separate charges for this. Prices for TV content may change. If these price charges are within our control, we will aim to give you seven days’ notice of any changes. By continuing to use the TV service you are accepting any price changes. If you do not accept a change, you must contact customer care to cancel the TV service within seven days of receiving our notice of the price change.
3.5. You can change your TV package at any time, but this may mean you have to pay extra charges (see our TV charges on our website).
3.6. For technical reasons, we may have to upgrade the TV decoder’s software and this may affect any content you have recorded on your TV decoder. We will give as much notice as possible before any upgrades.
3.7. The recording function of your TV decoder may not be available for every channel or TV show. Your TV decoder will display a message when this function is not available.
3.8. Not all TV content is age-rated. We are not responsible for the suitability of unrated TV content.
3.9. We are not responsible if you fail to use the parental-locking or rental-locking function of the TV decoder properly.
3.10. TV broadcasters decide the TV content and the programming information. We are not responsible for the TV content, or the programming information, or any changes to it. We (or other people or organisations who provide the content) may, at any time and without notice, change TV channels and channel packages, and remove programmes or parts of programmes which have been previously advertised as available.
3.11. We will tell you of any short-term events for which we have set extra terms and conditions.
3.12. We will charge you for any movies-on-demand content you rent using the TV service. To avoid unauthorised use, you should set up a PIN code.
3.13. Movies-on-demand content is only available for 48 hours from when you confirm the purchase. You can play the content as many times as you like during this time. If you subscribe to a video-on-...
