Off the Job Training Where it is agreed that an employee undertakes job related training provided by the Employer or by a Third Party, that training may be undertaken either on or off the job. Where courses are available during normal working hours, the employee has first option of attending training at these times. If such training is undertaken during normal working hours, the employee concerned will not suffer any loss of pay. Where the Employer requires an employee to undertake mandatory job related training after hours, single time rates shall apply. Any costs associated with standard fees for prescribed courses and prescribed textbooks (except those textbooks which are available in the Employer's technical library) incurred in connection with the undertaking of training will be reimbursed by the Employer upon production of evidence of such expenditure. Provided that reimbursement will also be on an annual basis subject to the presentation of reports of satisfactory progress. Travel costs incurred by an employee undertaking training in accordance with this clause which exceed those normally incurred in travelling to and from work will be reimbursed by the Employer.
Training Services Training Services may include pre-packaged training Products, and/or the development or customization of training programs as requested, including Live Training, Computer Based/Multi-Media Training which encompasses Internet-Delivered Training, and/or Video Based Training.
Job Training The Employer and the Union shall establish a Joint Committee on Training and Skill Upgrading for the following purposes:
Staff Training VENDOR shall ensure that all staff providing direct Services receive continuing education and training as needed or required and that such education and training is documented.
Training and Orientation (a) No employee shall be required to work on any job or operate any piece of equipment until he/she has received proper training and instruction.
On-the-Job Training (10-16-07) (Rev. 4-21-15) Z-10
Compliance Training ADMINISTRATOR shall make General Compliance Training and Provider Compliance Training, where appropriate, available to Covered Individuals.
Routing for Operator Services and Directory Assistance Traffic For a Verizon Telecommunications Service dial tone line purchased by MLTC for resale pursuant to the Resale Attachment, upon request by MLTC, Verizon will establish an arrangement that will permit MLTC to route the MLTC Customer’s calls for operator and directory assistance services to a provider of operator and directory assistance services selected by MLTC. Verizon will provide this routing arrangement in accordance with, but only to the extent required by, Applicable Law. Verizon will provide this routing arrangement pursuant to an appropriate written request submitted by MLTC and a mutually agreed-upon schedule. This routing arrangement will be implemented at MLTC's expense, with charges determined on an individual case basis. In addition to charges for initially establishing the routing arrangement, MLTC will be responsible for ongoing monthly and/or usage charges for the routing arrangement. MLTC shall arrange, at its own expense, the trunking and other facilities required to transport traffic to MLTC’s selected provider of operator and directory assistance services.
Driver Training A. All drivers are to be provided with appropriate training and refresher courses each year in the following areas as a minimum: * Proper use of equipment including communications equipment; * Defensive driving; * Emergency and accident procedures; * Identifying unusual passenger behavior; * Student harassment and bullying; * Conducting evacuation drills; * Sensitivity training in working with disabled persons; * Human relation skills in working with parents, school staff, etc; * General vehicle maintenance and pre-trip inspections; and * Map reading and city street coordinates. The Department of Business and Transportation Services may review Contractors’ bus driver training program, upon request.
Quality Assurance Requirements There are no special Quality Assurance requirements under this Agreement.
