General Advice, Information and Co-ordination. (a) Cambs HIA will offer appropriate levels of advice, information and general co- ordination in respect of: (i) Property specific issues, including • repairs • improvements • major and minor adaptations • general maintenance • safety and security • home insulation • energy efficiency; (ii) Income maximisation and sources of funding, including • entitlement to welfare benefits • availability of grants from statutory bodies and other agencies • options to obtain regulated financial services including, releasing equity and accessing loans • accessing charitable funding • impact of certain options on benefit entitlement • insurance claims • savings; (iii) referrals to a wide network of other relevant statutory voluntary, independent and third sector agencies, including advocacy services. and act as case manager and point of contact with other service providers on the Service customer's behalf.
Appears in 5 contracts
Samples: Shared Service Agreement, Shared Service Agreement, Shared Service Agreement
General Advice, Information and Co-ordination. (a) Cambs HIA will offer appropriate levels of advice, information and general co- ordination in respect of:
(i) Property specific issues, including • repairs • improvements • major and minor adaptations • general maintenance • safety and security • home insulation • energy efficiency;
(ii) Income maximisation and sources of funding, including • entitlement to welfare benefits • availability of grants from statutory bodies and other agencies • options to obtain regulated financial services including, releasing equity and accessing loans accessingloans • accessing charitable funding • impact of certain options on benefit entitlement • insurance claims • savings;
(iii) referrals to a wide network of other relevant statutory voluntary, independent and third sector agencies, including advocacy services. and act as case manager and point of contact with other service providers on the Service customer's behalf.
Appears in 2 contracts