Common use of GENERAL TERMS AND CONDITIONS OF PURCHASE Clause in Contracts

GENERAL TERMS AND CONDITIONS OF PURCHASE. Unless otherwise agreed, our Terms and Conditions of Purchase, our Quality Assurance Agreement, our Warranty Agreement, our Logistics Regulations and our Routing Order apply exclusively to all present and future procurement cases. If these documents are not available, they can be downloaded from our homepage (xxxxx://xxx.xxxxxxxxxxx.xxx/automotivecomponents/Downloadcenter- Automotive-Components/Downloadcenter-Birkenfeld). The use of external companies on our factory premises is subject to the regulations of the "Guideline of voestalpine Automotive Components regarding occupational safety, health protection, hazardous substances and information security for external companies". This guideline is also available for download on our homepage. We will be happy to send you the relevant documents on request. COMMITMENT TO COOPERATE WITH THE PURCHASING DEPARTMENT To achieve common aims, close cooperation between the supplier and Purchasing is imperative. To ensure optimum effectiveness, transparency and coordination, the supplier therefore undertakes to cooperate exclusively with Purchasing in all commercial matters. The conclusion of framework contracts, purchase orders and procurement-related agreements is the sole responsibility of the purchasing department. The supplier is requested to consistently reject verbally received orders without an order number; invoices without a purchase order reference will be consistently returned. Visits of any kind to all of our locations are to be coordinated with the responsible purchaser or the responsible purchaser is to be informed immediately by the supplier in the case of upcoming appointments (information obligation of the departments involved to the central purchasing department). DEMANDS ON THE SUPPLIERS WE EXPECT, English and/or German spoken and written when communicating with us. WE EXPECT, that our suppliers include the following information on their invoices:  the legally prescribed mandatory components of the ordering voestalpine plant  the voestalpine purchasing document number (delivery schedule, purchase order, etc.)  the date of the purchase document  the name of the ordering party  the voestalpine part or item number  the invoice quantity with unit of measure  the delivery note number of the supplier with delivery date The date of receipt of the invoice by voestalpine always applies for the calculation of the payment deadline and the cash discount regulation. We reserve the right to charge additional expenses for missing or incorrect delivery note or invoice details in the amount of the actual additional expenses. WE EXPECT, that when entering the voestalpine company premises, the employees of suppliers/external companies comply with the company's internal specifications and regulations on occupational safety and environmental protection. Corresponding agreements are to be confirmed in writing in advance. WE EXPECT, regular inventory taking and timely reporting to voestalpine. Since we provide material or parts to the supplier free of charge for further processing, voestalpine may demand an inventory several times a year. voestalpine must conduct these inventories free of charge. The supplier must carry out these inventories free of charge. voestalpine reserves the right to invoice the supplier for the manufacturing costs of the difference quantity. The stocks are to be reported in the specified time and form. Return deliveries of stock provided for outsourced processes with a process-related deviation greater than 1% are officially complained about by the department as a quantity complaint. However, the maximum difference rate in the 12-month observation horizon is limited to a maximum of 0.5%, whereby voestalpine reserves the right to examine all cases and to invoice the supplier for the manufacturing costs of the difference quantity. As a matter of principle, each assembly and each delivery is evaluated individually; cumulation is generally not permissible. Any special arrangements required must already be declared to voestalpine when submitting the offer and must be agreed in writing. WE EXPECT, that the requirements of our customers regarding product safety representatives at suppliers (e.g. from Formula Q-Konkret) must be fulfilled by our suppliers, regardless of whether volumes are currently already being supplied to the customers concerned. The tasks and requirements for this function can be mapped either by one or more qualified and appointed persons or by a responsible department (plant management, head of quality assurance). Until an explicit designation is made, the management is required to personally perform this function. WE EXPECT, that our suppliers who are certified according to DIN EN ISO 9001 strive for certification according to IATF 16949 or at least show evidence of this by means of suitable measures and submit an implementation plan for certification upon request. WE EXPECT, that our suppliers agree to comply with the requirements and customer specifications listed herein as well as the additional requirements listed below; if sub-suppliers are involved, the supplier must also commit them accordingly:  All legal and regulatory requirements  IATF 16949 (latest version)  ISO 9001 (latest version)  VDA volumes (latest version)  latest versions of AIAG handbooks (APQP, PPAP, FMEA, SPC, MSA, CQI etc.)  ISO 27001/TISAX Level 2 or Self-Assessment by voestalpine  corresponding technical drawings, CAD data, technical specifications and requirements  voestalpine site-specific supplier requirements  OEM/Tier1/customer-specific requirements  other applicable national/international standards WE EXPECT, effective environmental management, which ensures compliance with the applicable environmental regulations and continuously and efficiently improves the supplier's environmental situation. This represents a significant contribution to the security of supply. voestalpine therefore requires its suppliers to commit themselves to environmental protection in the form of an implemented environmental management system. Suppliers should operate an environmental management system that can be proven by certification according to ISO 14001. All supplies must comply with the applicable laws and official regulations for environmental protection (e.g. EU Directive 2013/59/Euratom). Furthermore, the regulations applied to the automotive industry such as IMDS, Reach, ELV and, if applicable, customer-specific requirements or substance bans (e.g. according to ZFN9003) apply. Upon request, the supplier has to demonstrate suitable recycling and disposal concepts for its products. The checklist "Environmental Management at Suppliers and Service Providers" is part of the procurement documentation and must be completed, signed and returned to the Purchasing Department within 5 days upon request. WE EXPECT, that our suppliers agree to enable lean and efficient business processes. Our supply partners must be able to support electronic data exchange via standard or web EDI systems. WE EXPECT, that the IMPLEMENTING REGULATION (EU) 2015/2447 is complied with and that our suppliers undertake to permanently declare the originating characteristics of their goods and services. This declaration must be in the required form and must cover the entire scope of supply and the maximum possible time period. Goods and services without preferential origin must also be listed separately. WE EXPECT, that our suppliers consistently comply with foreign trade regulations and laws. We therefore request that you always provide us with the customs and export control data for the products delivered to us. We require the following information on your delivery documents (invoices or delivery notes) alternatively as a separate statement on a separate form (annual declaration):  Customs tariff number (8 digits)  Country of origin (according to the UZK) alternatively according to preferential law  Export control (dual use/US law)  Preferential law (individual supplier's declaration on the invoice or annual declaration)  Reach/UN classification for chemical products  AALA (origin of the automotive industry) if available You or your upstream supplier, the one who knows the technical parameters of the products and is therefore in a position to provide information as to whether or not a product is included in the export list or the Dual Use Regulation; requires a written statement. This statement must be made in writing as a direct contractual partner to voestalpine. If the goods are included there, the export from the EU is subject to authorisation. A marking of the Dual Use classification within the EU is also required if the movement of goods takes place within the EU. Please name a contact person in your company for clarification of any queries. At our request, we ask the supplier to provide us with all further foreign trade data on his goods and their components in writing, and to inform us in writing without delay (before delivery of the goods affected by this) including all changes to the data already provided. The voestalpine Compliance Guidelines are a binding component of all our contracts and agreements (available at: xxxx://xxx.xxxxxxxxxxx.xxx/group/de/konzern/compliance/). WE EXPECT, that our recycling service providers and disposal companies ensure that products which deviate from the approved product or process do not re-enter the economic cycle, but are rendered unusable before they are disposed of. Our recycling service providers and disposal companies are obliged to document the process for evidence purposes. Disposal is carried out after approval by voestalpine, insofar as approval has been given by the customer. This only applies if the defective products cannot be reworked or repaired.

GENERAL TERMS AND CONDITIONS OF PURCHASE. Unless otherwise agreed, our Terms and Conditions of Purchase, our Quality Assurance Agreement, our Warranty Agreement, our Logistics Regulations and our Routing Order apply exclusively to all present and future procurement cases. If these documents are not available, they can be downloaded from our homepage (xxxxx://xxx.xxxxxxxxxxx.xxx/automotivecomponents/Downloadcenter- Automotive-Components/Downloadcenter-Birkenfeldvoestalpine Automotive Components Schwäbisch Gmünd GmbH). The use of external companies on our factory premises is subject to the regulations of the "Guideline of voestalpine Automotive Components regarding occupational safety, health protection, hazardous substances and information security for external companies". This guideline is also available for download on our homepage. We will be happy to send you the relevant documents on request. COMMITMENT TO COOPERATE WITH THE PURCHASING DEPARTMENT To achieve common aims, close cooperation between the supplier and Purchasing is imperative. To ensure optimum effectiveness, transparency and coordination, the supplier therefore undertakes to cooperate exclusively with Purchasing in all commercial matters. The conclusion of framework contracts, purchase orders and procurement-related agreements is the sole responsibility of the purchasing department. The supplier is requested to consistently reject verbally received orders without an order number; invoices without a purchase order reference will be consistently returned. Visits of any kind to all of our locations are to be coordinated with the responsible purchaser or the responsible purchaser is to be informed immediately by the supplier in the case of upcoming appointments (information obligation of the departments involved to the central purchasing department). DEMANDS ON THE SUPPLIERS WE EXPECT, English and/or German spoken and written when communicating with us. WE EXPECT, that our suppliers include the following information on their invoices:  the legally prescribed mandatory components of the ordering voestalpine plant  the voestalpine purchasing document number (delivery schedule, purchase order, etc.)  the date of the purchase document  the name of the ordering party  the voestalpine part or item number  the invoice quantity with unit of measure  the delivery note number of the supplier with delivery date The date of receipt of the invoice by voestalpine always applies for the calculation of the payment deadline and the cash discount regulation. We reserve the right to charge additional expenses for missing or incorrect delivery note or invoice details in the amount of the actual additional expenses. WE EXPECT, that when entering the voestalpine company premises, the employees of suppliers/external companies comply with the company's internal specifications and regulations on occupational safety and environmental protection. Corresponding agreements are to be confirmed in writing in advance. WE EXPECT, regular inventory taking and timely reporting to voestalpine. Since we provide material or parts to the supplier free of charge for further processing, voestalpine may demand an inventory several times a year. voestalpine must conduct these inventories free of charge. The supplier must carry out these inventories free of charge. voestalpine reserves the right to invoice the supplier for the manufacturing costs of the difference quantity. The stocks are to be reported in the specified time and form. Return deliveries of stock provided for outsourced processes with a process-related deviation greater than 1% are officially complained about by the department as a quantity complaint. However, the maximum difference rate in the 12-month observation horizon is limited to a maximum of 0.5%, whereby voestalpine reserves the right to examine all cases and to invoice the supplier for the manufacturing costs of the difference quantity. As a matter of principle, each assembly and each delivery is evaluated individually; cumulation is generally not permissible. Any special arrangements required must already be declared to voestalpine when submitting the offer and must be agreed in writing. WE EXPECT, that the requirements of our customers regarding product safety representatives at suppliers (e.g. from Formula Q-Konkret) must be fulfilled by our suppliers, regardless of whether volumes are currently already being supplied to the customers concerned. The tasks and requirements for this function can be mapped either by one or more qualified and appointed persons or by a responsible department (plant management, head of quality assurance). Until an explicit designation is made, the management is required to personally perform this function. WE EXPECT, that our suppliers who are certified according to DIN EN ISO 9001 strive for certification according to IATF 16949 or at least show evidence of this by means of suitable measures and submit an implementation plan for certification upon request. WE EXPECT, that our suppliers agree to comply with the requirements and customer specifications listed herein as well as the additional requirements listed below; if sub-suppliers are involved, the supplier must also commit them accordingly:  All legal and regulatory requirements  IATF 16949 (latest version)  ISO 9001 (latest version)  VDA volumes (latest version)  latest versions of AIAG handbooks (APQP, PPAP, FMEA, SPC, MSA, CQI etc.)  ISO 27001/TISAX Level 2 or Self-Assessment by voestalpine  corresponding technical drawings, CAD data, technical specifications and requirements  voestalpine site-specific supplier requirements  OEM/Tier1/customer-specific requirements  other applicable national/international standards WE EXPECT, effective environmental management, which ensures compliance with the applicable environmental regulations and continuously and efficiently improves the supplier's environmental situation. This represents a significant contribution to the security of supply. voestalpine therefore requires its suppliers to commit themselves to environmental protection in the form of an implemented environmental management system. Suppliers should operate an environmental management system that can be proven by certification according to ISO 14001. All supplies must comply with the applicable laws and official regulations for environmental protection (e.g. EU Directive 2013/59/Euratom). Furthermore, the regulations applied to the automotive industry such as IMDS, Reach, ELV and, if applicable, customer-specific requirements or substance bans (e.g. according to ZFN9003) apply. Upon request, the supplier has to demonstrate suitable recycling and disposal concepts for its products. The checklist "Environmental Management at Suppliers and Service Providers" is part of the procurement documentation and must be completed, signed and returned to the Purchasing Department within 5 days upon request. WE EXPECT, that our suppliers agree to enable lean and efficient business processes. Our supply partners must be able to support electronic data exchange via standard or web EDI systems. WE EXPECT, that the IMPLEMENTING REGULATION (EU) 2015/2447 is complied with and that our suppliers undertake to permanently declare the originating characteristics of their goods and services. This declaration must be in the required form and must cover the entire scope of supply and the maximum possible time period. Goods and services without preferential origin must also be listed separately. WE EXPECT, that our suppliers consistently comply with foreign trade regulations and laws. We therefore request that you always provide us with the customs and export control data for the products delivered to us. We require the following information on your delivery documents (invoices or delivery notes) alternatively as a separate statement on a separate form (annual declaration):  Customs tariff number (8 digits)  Country of origin (according to the UZK) alternatively according to preferential law  Export control (dual use/US law)  Preferential law (individual supplier's declaration on the invoice or annual declaration)  Reach/UN classification for chemical products  AALA (origin of the automotive industry) if available You or your upstream supplier, the one who knows the technical parameters of the products and is therefore in a position to provide information as to whether or not a product is included in the export list or the Dual Use Regulation; requires a written statement. This statement must be made in writing as a direct contractual partner to voestalpine. If the goods are included there, the export from the EU is subject to authorisation. A marking of the Dual Use classification within the EU is also required if the movement of goods takes place within the EU. Please name a contact person in your company for clarification of any queries. At our request, we ask the supplier to provide us with all further foreign trade data on his goods and their components in writing, and to inform us in writing without delay (before delivery of the goods affected by this) including all changes to the data already provided. The voestalpine Compliance Guidelines are a binding component of all our contracts and agreements (available at: xxxx://xxx.xxxxxxxxxxx.xxx/group/de/konzern/compliance/). WE EXPECT, that our recycling service providers and disposal companies ensure that products which deviate from the approved product or process do not re-enter the economic cycle, but are rendered unusable before they are disposed of. Our recycling service providers and disposal companies are obliged to document the process for evidence purposes. Disposal is carried out after approval by voestalpine, insofar as approval has been given by the customer. This only applies if the defective products cannot be reworked or repaired.

GENERAL TERMS AND CONDITIONS OF PURCHASE. Unless otherwise agreed, our Terms and Conditions of Purchase, our Quality Assurance Agreement, our Warranty Agreement, our Logistics Regulations and our Routing Order apply exclusively to all present and future procurement cases. If these documents are not available, they can be downloaded from our homepage (xxxxx://xxx.xxxxxxxxxxx.xxx/automotivecomponents/Downloadcenter- Automotive-Components/Downloadcenter-BirkenfeldDownloadcenter Böhmenkirch (xxxxxxxxxxx.xxx)). The use of external companies on our factory premises is subject to the regulations of the "Guideline of voestalpine Automotive Components regarding occupational safety, health protection, hazardous substances and information security for external companies". This guideline is also available for download on our homepage. We will be happy to send you the relevant documents on request. COMMITMENT TO COOPERATE WITH THE PURCHASING DEPARTMENT To achieve common aims, close cooperation between the supplier and Purchasing is imperative. To ensure optimum effectiveness, transparency and coordination, the supplier therefore undertakes to cooperate exclusively with Purchasing in all commercial matters. The conclusion of framework contracts, purchase orders and procurement-related agreements is the sole responsibility of the purchasing department. The supplier is requested to consistently reject verbally received orders without an order number; invoices without a purchase order reference will be consistently returned. Visits of any kind to all of our locations are to be coordinated with the responsible purchaser or the responsible purchaser is to be informed immediately by the supplier in the case of upcoming appointments (information obligation of the departments involved to the central purchasing department). DEMANDS ON THE SUPPLIERS WE EXPECT, English and/or German spoken and written when communicating with us. WE EXPECT, that our suppliers include the following information on their invoices:  the legally prescribed mandatory components of the ordering voestalpine plant  the voestalpine purchasing document number (delivery schedule, purchase order, etc.)  the date of the purchase document  the name of the ordering party  the voestalpine part or item number  the invoice quantity with unit of measure  the delivery note number of the supplier with delivery date The date of receipt of the invoice by voestalpine always applies for the calculation of the payment deadline and the cash discount regulation. We reserve the right to charge additional expenses for missing or incorrect delivery note or invoice details in the amount of the actual additional expenses. WE EXPECT, that when entering the voestalpine company premises, the employees of suppliers/external companies comply with the company's internal specifications and regulations on occupational safety and environmental protection. Corresponding agreements are to be confirmed in writing in advance. WE EXPECT, regular inventory taking and timely reporting to voestalpine. Since we provide material or parts to the supplier free of charge for further processing, voestalpine may demand an inventory several times a year. voestalpine must conduct these inventories free of charge. The supplier must carry out these inventories free of charge. voestalpine reserves the right to invoice the supplier for the manufacturing costs of the difference quantity. The stocks are to be reported in the specified time and form. Return deliveries of stock provided for outsourced processes with a process-related deviation greater than 1% are officially complained about by the department as a quantity complaint. However, the maximum difference rate in the 12-month observation horizon is limited to a maximum of 0.5%, whereby voestalpine reserves the right to examine all cases and to invoice the supplier for the manufacturing costs of the difference quantity. As a matter of principle, each assembly and each delivery is evaluated individually; cumulation is generally not permissible. Any special arrangements required must already be declared to voestalpine when submitting the offer and must be agreed in writing. WE EXPECT, that the requirements of our customers regarding product safety representatives at suppliers (e.g. from Formula Q-Konkret) must be fulfilled by our suppliers, regardless of whether volumes are currently already being supplied to the customers concerned. The tasks and requirements for this function can be mapped either by one or more qualified and appointed persons or by a responsible department (plant management, head of quality assurance). Until an explicit designation is made, the management is required to personally perform this function. WE EXPECT, that our suppliers who are certified according to DIN EN ISO 9001 strive for certification according to IATF 16949 or at least show evidence of this by means of suitable measures and submit an implementation plan for certification upon request. WE EXPECT, that our suppliers agree to comply with the requirements and customer specifications listed herein as well as the additional requirements listed below; if sub-suppliers are involved, the supplier must also commit them accordingly:  All legal and regulatory requirements  IATF 16949 (latest version)  ISO 9001 (latest version)  VDA volumes (latest version)  latest versions of AIAG handbooks (APQP, PPAP, FMEA, SPC, MSA, CQI etc.)  ISO 27001/TISAX Level 2 or Self-Assessment by voestalpine  corresponding technical drawings, CAD data, technical specifications and requirements  voestalpine site-specific supplier requirements  OEM/Tier1/customer-specific requirements  other applicable national/international standards WE EXPECT, effective environmental management, which ensures compliance with the applicable environmental regulations and continuously and efficiently improves the supplier's environmental situation. This represents a significant contribution to the security of supply. voestalpine therefore requires its suppliers to commit themselves to environmental protection in the form of an implemented environmental management system. Suppliers should operate an environmental management system that can be proven by certification according to ISO 14001. All supplies must comply with the applicable laws and official regulations for environmental protection (e.g. EU Directive 2013/59/Euratom). Furthermore, the regulations applied to the automotive industry such as IMDS, Reach, ELV and, if applicable, customer-specific requirements or substance bans (e.g. according to ZFN9003) apply. Upon request, the supplier has to demonstrate suitable recycling and disposal concepts for its products. The checklist "Environmental Management at Suppliers and Service Providers" is part of the procurement documentation and must be completed, signed and returned to the Purchasing Department within 5 days upon request. WE EXPECT, that our suppliers agree to enable lean and efficient business processes. Our supply partners must be able to support electronic data exchange via standard or web EDI systems. WE EXPECT, that the IMPLEMENTING REGULATION (EU) 2015/2447 is complied with and that our suppliers undertake to permanently declare the originating characteristics of their goods and services. This declaration must be in the required form and must cover the entire scope of supply and the maximum possible time period. Goods and services without preferential origin must also be listed separately. WE EXPECT, that our suppliers consistently comply with foreign trade regulations and laws. We therefore request that you always provide us with the customs and export control data for the products delivered to us. We require the following information on your delivery documents (invoices or delivery notes) alternatively as a separate statement on a separate form (annual declaration):  Customs tariff number (8 digits)  Country of origin (according to the UZK) alternatively according to preferential law  Export control (dual use/US law)  Preferential law (individual supplier's declaration on the invoice or annual declaration)  Reach/UN classification for chemical products  AALA (origin of the automotive industry) if available You or your upstream supplier, the one who knows the technical parameters of the products and is therefore in a position to provide information as to whether or not a product is included in the export list or the Dual Use Regulation; requires a written statement. This statement must be made in writing as a direct contractual partner to voestalpine. If the goods are included there, the export from the EU is subject to authorisation. A marking of the Dual Use classification within the EU is also required if the movement of goods takes place within the EU. Please name a contact person in your company for clarification of any queries. At our request, we ask the supplier to provide us with all further foreign trade data on his goods and their components in writing, and to inform us in writing without delay (before delivery of the goods affected by this) including all changes to the data already provided. The voestalpine Compliance Guidelines are a binding component of all our contracts and agreements (available at: xxxx://xxx.xxxxxxxxxxx.xxx/group/de/konzern/compliance/). WE EXPECT, that our recycling service providers and disposal companies ensure that products which deviate from the approved product or process do not re-enter the economic cycle, but are rendered unusable before they are disposed of. Our recycling service providers and disposal companies are obliged to document the process for evidence purposes. Disposal is carried out after approval by voestalpine, insofar as approval has been given by the customer. This only applies if the defective products cannot be reworked or repaired.

GENERAL TERMS AND CONDITIONS OF PURCHASE. Unless otherwise agreed, our Terms and Conditions of Purchase, our Quality Assurance Agreement, our Warranty Agreement, our Logistics Regulations and our Routing Order apply exclusively to all present and future procurement cases. If these documents are not available, they can be downloaded from our homepage (xxxxx://xxx.xxxxxxxxxxx.xxx/automotivecomponents/Downloadcenter- Automotive-Components/Downloadcenter-BirkenfeldNagold). The use of external companies on our factory premises is subject to the regulations of the "Guideline of voestalpine Automotive Components regarding occupational safety, health protection, hazardous substances and information security for external companies". This guideline is also available for download on our homepage. We will be happy to send you the relevant documents on request. COMMITMENT TO COOPERATE WITH THE PURCHASING DEPARTMENT To achieve common aims, close cooperation between the supplier and Purchasing is imperative. To ensure optimum effectiveness, transparency and coordination, the supplier therefore undertakes to cooperate exclusively with Purchasing in all commercial matters. The conclusion of framework contracts, purchase orders and procurement-related agreements is the sole responsibility of the purchasing department. The supplier is requested to consistently reject verbally received orders without an order number; invoices without a purchase order reference will be consistently returned. Visits of any kind to all of our locations are to be coordinated with the responsible purchaser or the responsible purchaser is to be informed immediately by the supplier in the case of upcoming appointments (information obligation of the departments involved to the central purchasing department). DEMANDS ON THE SUPPLIERS WE EXPECT, English and/or German spoken and written when communicating with us. WE EXPECT, that our suppliers include the following information on their invoices:  the legally prescribed mandatory components of the ordering voestalpine plant  the voestalpine purchasing document number (delivery schedule, purchase order, etc.)  the date of the purchase document  the name of the ordering party  the voestalpine part or item number  the invoice quantity with unit of measure  the delivery note number of the supplier with delivery date The date of receipt of the invoice by voestalpine always applies for the calculation of the payment deadline and the cash discount regulation. We reserve the right to charge additional expenses for missing or incorrect delivery note or invoice details in the amount of the actual additional expenses. WE EXPECT, that when entering the voestalpine company premises, the employees of suppliers/external companies comply with the company's internal specifications and regulations on occupational safety and environmental protection. Corresponding agreements are to be confirmed in writing in advance. WE EXPECT, regular inventory taking and timely reporting to voestalpine. Since we provide material or parts to the supplier free of charge for further processing, voestalpine may demand an inventory several times a year. voestalpine must conduct these inventories free of charge. The supplier must carry out these inventories free of charge. voestalpine reserves the right to invoice the supplier for the manufacturing costs of the difference quantity. The stocks are to be reported in the specified time and form. Return deliveries of stock provided for outsourced processes with a process-related deviation greater than 1% are officially complained about by the department as a quantity complaint. However, the maximum difference rate in the 12-month observation horizon is limited to a maximum of 0.5%, whereby voestalpine reserves the right to examine all cases and to invoice the supplier for the manufacturing costs of the difference quantity. As a matter of principle, each assembly and each delivery is evaluated individually; cumulation is generally not permissible. Any special arrangements required must already be declared to voestalpine when submitting the offer and must be agreed in writing. WE EXPECT, that the requirements of our customers regarding product safety representatives at suppliers (e.g. from Formula Q-Konkret) must be fulfilled by our suppliers, regardless of whether volumes are currently already being supplied to the customers concerned. The tasks and requirements for this function can be mapped either by one or more qualified and appointed persons or by a responsible department (plant management, head of quality assurance). Until an explicit designation is made, the management is required to personally perform this function. WE EXPECT, that our suppliers who are certified according to DIN EN ISO 9001 strive for certification according to IATF 16949 or at least show evidence of this by means of suitable measures and submit an implementation plan for certification upon request. WE EXPECT, that our suppliers agree to comply with the requirements and customer specifications listed herein as well as the additional requirements listed below; if sub-suppliers are involved, the supplier must also commit them accordingly:  All legal and regulatory requirements  IATF 16949 (latest version)  ISO 9001 (latest version)  VDA volumes (latest version)  latest versions of AIAG handbooks (APQP, PPAP, FMEA, SPC, MSA, CQI etc.)  ISO 27001/TISAX Level 2 or Self-Assessment by voestalpine  corresponding technical drawings, CAD data, technical specifications and requirements  voestalpine site-specific supplier requirements  OEM/Tier1/customer-specific requirements  other applicable national/international standards WE EXPECT, effective environmental management, which ensures compliance with the applicable environmental regulations and continuously and efficiently improves the supplier's environmental situation. This represents a significant contribution to the security of supply. voestalpine therefore requires its suppliers to commit themselves to environmental protection in the form of an implemented environmental management system. Suppliers should operate an environmental management system that can be proven by certification according to ISO 14001. All supplies must comply with the applicable laws and official regulations for environmental protection (e.g. EU Directive 2013/59/Euratom). Furthermore, the regulations applied to the automotive industry such as IMDS, Reach, ELV and, if applicable, customer-specific requirements or substance bans (e.g. according to ZFN9003) apply. Upon request, the supplier has to demonstrate suitable recycling and disposal concepts for its products. The checklist "Environmental Management at Suppliers and Service Providers" is part of the procurement documentation and must be completed, signed and returned to the Purchasing Department within 5 days upon request. WE EXPECT, that our suppliers agree to enable lean and efficient business processes. Our supply partners must be able to support electronic data exchange via standard or web EDI systems. WE EXPECT, that the IMPLEMENTING REGULATION (EU) 2015/2447 is complied with and that our suppliers undertake to permanently declare the originating characteristics of their goods and services. This declaration must be in the required form and must cover the entire scope of supply and the maximum possible time period. Goods and services without preferential origin must also be listed separately. WE EXPECT, that our suppliers consistently comply with foreign trade regulations and laws. We therefore request that you always provide us with the customs and export control data for the products delivered to us. We require the following information on your delivery documents (invoices or delivery notes) alternatively as a separate statement on a separate form (annual declaration):  Customs tariff number (8 digits)  Country of origin (according to the UZK) alternatively according to preferential law  Export control (dual use/US law)  Preferential law (individual supplier's declaration on the invoice or annual declaration)  Reach/UN classification for chemical products  AALA (origin of the automotive industry) if available You or your upstream supplier, the one who knows the technical parameters of the products and is therefore in a position to provide information as to whether or not a product is included in the export list or the Dual Use Regulation; requires a written statement. This statement must be made in writing as a direct contractual partner to voestalpine. If the goods are included there, the export from the EU is subject to authorisation. A marking of the Dual Use classification within the EU is also required if the movement of goods takes place within the EU. Please name a contact person in your company for clarification of any queries. At our request, we ask the supplier to provide us with all further foreign trade data on his goods and their components in writing, and to inform us in writing without delay (before delivery of the goods affected by this) including all changes to the data already provided. The voestalpine Compliance Guidelines are a binding component of all our contracts and agreements (available at: xxxx://xxx.xxxxxxxxxxx.xxx/group/de/konzern/compliance/). WE EXPECT, that our recycling service providers and disposal companies ensure that products which deviate from the approved product or process do not re-enter the economic cycle, but are rendered unusable before they are disposed of. Our recycling service providers and disposal companies are obliged to document the process for evidence purposes. Disposal is carried out after approval by voestalpine, insofar as approval has been given by the customer. This only applies if the defective products cannot be reworked or repaired.