Goods returned. These provisions apply in the event that you return any Goods to us for any reason: 10.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them. 10.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets. 10.3. The Goods must be returned to us as soon as any defect is discovered but not later than 15 days. 10.4. So far as possible, Goods should be returned: 10.4.1 with both Goods and all packaging as far as possible in their original condition; 10.4.2 securely wrapped; 10.4.3 including our delivery slip; 10.4.4 at your risk and cost. 10.5. You must tell us by email message to xxxx@xxxxxxx.xxx.xx you that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint. 10.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose. 10.7. If delivery was made to an Australian address, you are also protected by the Competition and Consumer Act 2010. 10.8. If we agree that the Goods are faulty, we will: 10.8.1 refund the cost of return carriage; 10.8.2 repair or replace the Goods as we choose.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Goods returned. These provisions apply in the event that you return any Goods to us for any reason:
10.111.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
10.211.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
10.311.3. The Goods must be returned to us as soon as any defect is discovered but not later than 15 10 working days.
10.411.4. So far as possible, Goods should be returned:
10.4.1 11.4.1 with both Goods and all packaging as far as possible in their original condition;
10.4.2 11.4.2 securely wrapped;
10.4.3 11.4.3 including our delivery slip;; or manufacturer’s delivery slip.
10.4.4 11.4.4 at your risk and cost.
10.511.5. You must tell us by email message to xxxx@xxxxxxx.xxx.xx Detailed instructions for returning faulty Goods are on Our Website. Please note in particular that we cannot deal with your complaint unless you return the entire Goods that you would like bought: that is to return Goodssay, specifying exactly what Goods with all components and when purchased, parts and giving full details of in the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaintoriginal packaging.
10.611.6. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
10.711.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the plug, fuse, batteries and the manufacturer's operating instructions.
11.8. If delivery was made to an Australian New Zealand address, you are also protected by the Competition Fair-Trading Act and the Consumer Act 2010Guarantees Act.
10.811.9. If we agree that the Goods are faulty, we will:
10.8.1 11.9.1 refund the cost of return carriage;
10.8.2 11.9.2 repair or replace the Goods as we choose.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply in the event that you return any Goods to us for any reason:
10.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
10.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
10.3. The Goods must be returned to us as soon as any defect is discovered but not later than 15 days.
10.4. So far as possible, Goods should be returned:
10.4.1 with both Goods and all packaging as far as possible in their original condition;
10.4.2 securely wrapped;
10.4.3 including our delivery slip;
10.4.4 at your risk and cost.
10.5. The procedure for return of Goods is set out on Our Website. If you do not follow this procedure, we may be unable to identify you as the sender of the Goods.
10.6. You must tell us by email message to xxxx@xxxxxxx.xxx.xx you xxxxx@xxxxx.xxx.xx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
10.610.7. Detailed instructions for returning faulty Goods are on Our Website at xxxxx://xxx.xxxxx.xxx.xx/?page_id=390011. Please note in particular that we cannot deal with your complaint unless you return the entire Goods that you bought: that is to say, with all components and parts and in the original packaging.
10.8. In returning faulty Goods please encloses enclose with it a note clearly stating the fault and when it arises or arose.
10.710.9. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the plug, fuse, batteries and the manufacturer's operating instructions.
10.10. If delivery was made to an Australian address, you are also protected by the Competition and Consumer Act 2010.
10.810.11. If we agree that the Goods are faulty, we will:
10.8.1 10.11.1 refund the cost of return carriage;
10.8.2 10.11.2 repair or replace the Goods as we choose.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply in the event that you return any Goods to us for any reason:
10.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
10.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
10.3. The Goods must be returned to us as soon as any defect is discovered but not later than 15 days.
10.4. So far as possible, Goods should be returned:
10.4.1 with both Goods and all packaging as far as possible in their original condition;
10.4.2 securely wrapped;
10.4.3 including our delivery slip;
10.4.4 at your risk and cost.
10.5. You must tell us by email message to xxxx@xxxxxxx.xxx.xx you via xxx@xxx0x.xxx that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
10.6. In returning faulty Goods please encloses enclose with it a note clearly stating the fault and when it arises or arose.
10.7. Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the plug, fuse, batteries and the manufacturer's operating instructions.
10.8. If delivery was made to an Australian a New Zealand address, you are also protected by the Competition Fair Trading Act and the Consumer Guarantees Act 2010.
10.810.9. If we agree that the Goods are faulty, we will:
10.8.1 10.9.1 refund the cost of return carriage;
10.8.2 10.9.2 repair or replace the Goods as we choose.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply in the event that if you return any Goods to us for any reason:
10.111.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
10.211.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
10.311.3. The Goods must be returned to us as soon as any defect is discovered but not later than 15 30 days.
10.411.4. So far as possible, Goods should be returned:
10.4.1 11.4.1 with both Goods and all packaging as far as possible in their original condition;
10.4.2 11.4.2 securely wrapped;
10.4.3 11.4.3 including our delivery slip;
10.4.4 11.4.4 at your risk and cost.
10.511.5. You must tell us by email message to xxxx@xxxxxxx.xxx.xx you [address] that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
10.611.6. In returning faulty Goods please encloses enclose with it a note clearly stating the fault and when it arises or arose.
10.711.7. If delivery was made to an Australian address, you Most of the Goods are also protected covered by the Competition and Consumer Act 2010manufacturer's guarantee for a minimum of 3 months.
10.811.8. If we agree that the Goods are faulty, we will:
10.8.1 11.8.1 refund the cost of return carriage;
10.8.2 repair or 11.8.2 replace the Goods as we choose.
Appears in 1 contract
Samples: Terms and Conditions
Goods returned. These provisions apply in the event that you return any Goods to us for any reason:
10.19.1. We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.
10.29.2. Before you return the Goods to us, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
10.39.3. The Goods must be returned to us as soon as any defect is discovered but not later than 15 10 days.
10.49.4. So far as possible, Goods should be returned:
10.4.1 9.4.1 with both Goods and all packaging as far as possible in their original condition;
10.4.2 9.4.2 securely wrapped;
10.4.3 9.4.3 including our delivery slip;
10.4.4 9.4.4 at your risk and cost.
10.59.5. The procedure for return of Goods is set out on Our Website. If you do not follow this procedure, we may be unable to identify you as the sender of the Goods.
9.6. You must tell us by email message to xxxx@xxxxxxx.xxx.xx xxxx@xxxxxxxxxxxx.xx.xx you that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint.
10.69.7. In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.
10.79.8. If delivery was made to an Australian New Zealand address, you are also protected by the Competition Fair Trading Act and the Consumer Guarantees Act 2010.
10.89.9. If we agree that the Goods are faulty, we will:
10.8.1 9.9.1 refund the cost of return carriage;
10.8.2 9.9.2 repair or replace the Goods as we choose.
Appears in 1 contract
Samples: Terms and Conditions