Common use of Guidance Note Clause in Contracts

Guidance Note. Clause 14 of the Template Call Off Terms provides the Customer with a right to retain and deduct Call Off Contract Charges as compensation or terminate this Call Off Contract for Material Breach in the event of a Critical Service Level Failure. See also the definition of Critical Service Level Failure. The intention is to provide certainty over what level of performance by the Supplier in relation to Service Levels would trigger the aforementioned rights. See the above examples and include any specific events that would constitute Critical Service Level Failure] [The number of Service Level Performance Criteria for the purpose of Clause 13.6.1 shall be [ ]]

Guidance Note. Clause 14 13 of the Template Call Off Terms provides the Customer with a right to retain and deduct Call Off Contract Charges as compensation or terminate this Call Off Contract for Material Breach in the event of a Critical Service Level Failure. See also the definition of Critical Service Level Failure. The intention is to provide certainty over what level of performance by the Supplier in relation to Service Levels would trigger the aforementioned rights. See the above examples and include any specific events that would constitute Critical Service Level Failure] [The number of Service Level Performance Criteria for the purpose of Clause 13.6.1 shall be [ ]]

Guidance Note. Clause 14 12 of the Template Call Off Terms provides the Customer with a right to retain and deduct Call Off Contract Charges as compensation or terminate this Call Off Contract for Material Breach in the event of a Critical Service Level Failure. See also the definition of Critical Service Level Failure. The intention is to provide certainty over what level of performance by the Supplier in relation to Service Levels would trigger the aforementioned rights. See the above examples and include any specific events that would constitute Critical Service Level Failure] [The number of Service Level Performance Criteria for the purpose of Clause 13.6.1 11.6.1 shall be [ ]]

Guidance Note. Clause 14 11 of the Template Call Call-Off Terms provides the Customer with a right to retain and deduct Call Call-Off Contract Charges as compensation or terminate this Call Call-Off Contract for Material Breach in the event of a Critical Service Level Failure. See also the definition of Critical Service Level Failure. The intention is to provide certainty over what level of performance by the Supplier in relation to Service Levels would trigger the aforementioned rights. See the above examples and include any specific events that would constitute Critical Service Level Failure] [The number of Service Level Performance Criteria for the purpose of Clause 13.6.1 11.6.1 shall be [ ]]

Guidance Note. Clause 14 13. of the Template Call Off Terms provides the Customer with a right to retain and deduct Call Off Contract Charges as compensation or terminate this Call Off Contract for Material Breach in the event of a Critical Service Level Failure. See also the definition of Critical Service Level Failure. The intention is to provide certainty over what level of performance by the Supplier in relation to Service Levels would trigger the aforementioned rights. See the above examples and include any specific events that would constitute Critical Service Level Failure] [The number of Service Level Performance Criteria for the purpose of Clause 13.6.1 shall be [ ]]