Common use of Guidance Note Clause in Contracts

Guidance Note. See Clauses 6, 7.1.3(e) and Error: Reference source not found in relation to implementation prior to the provision the Goods and/or Services and consider if your need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 and/or Error: Reference source not found in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION This Call Off Schedule 5 (Testing) sets out the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.

Guidance Note. See Clauses 6, and 7.1.3(e) and Error: Reference source not found in relation to implementation prior to the provision the Goods and/or Services and consider if your need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses Clause 8.2 and/or Error: Reference source not found in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION This Call Off Schedule 5 (Testing) sets out the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.

Guidance Note. See Clauses 6, 7.1.3(e) 8.1.2 and Error: Reference source not found 12.1.2 in relation to implementation prior to the provision the Goods and/or Services and consider if your need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 10.1.2 and/or Error: Reference source not found 12.1.2 in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 27 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 6.1.10(c) in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii6.1.11(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION This DEFINITIONS In this Call Off Schedule 5 (Testing) sets out 5, the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.following definitions shall apply:

Guidance Note. See Clauses 6, 7.1.3(e) 7 and Error: Reference source not found 9.1.2 in relation to implementation prior to the provision the Goods and/or Services and delivery of purchased Goods and consider if your need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 and/or Error: Reference source not found Clause 9 in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 29 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 7.1.10(g) in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii7.1.11(d) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION – NOT USED ANNEX 1: SATISFACTION CERTIFICATE – NOT USED 12/08/2013 CALL OFF SCHEDULE 6: SERVICE LEVELSAND PERFORMANCE MONITORING SCOPE This Call Off Schedule 5 6 (TestingService Levels and Performance Monitoring) sets out the approach Service Levels which the Supplier is required to Testing achieve when providing the Goods and delivery of purchased Goods, the mechanism by which Service Level Failures and Critical Service Level Failures will be managed and the different Testing activities to be undertaken, including method by which the preparation and agreement Supplier's performance in the provision by it of the Test Strategy Goods and Test Plansdelivery of purchased Goods will be monitored. This Call Off Schedule 6 comprises: Part A: Service Levels; Annex 1 to Part A - Service Levels Table; and Annex 1 to Part B: Performance Monitoring.

Guidance Note. See Clauses 6, 7.1.3(e) and Error: Reference source not found 9.1 in relation to implementation prior to the provision the Goods and/or and Services and consider if your need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 8.1 and/or Error: Reference source not found 9.1 in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION This Call Off Schedule 5 (Testing) sets out the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.

Guidance Note. See Clauses 67, 7.1.3(e8.1.3(e) and Error: Reference source not found 9.2 in relation to implementation prior to the provision the Goods and/or Services and consider if your need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 9.2 and/or Error: Reference source not found 9.2 in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 25 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 7.4 in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii7.4.1(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION This Call Off Schedule 5 (Testing) sets out the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.

Guidance Note. See Clauses 6, 7.1.3(e) and Error: Reference source not found 9.2 in relation to implementation prior to the provision the Goods and/or Services and consider if your you need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 and/or Error: Reference source not found 9.2 in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION This Call Off Schedule 5 (Testing) sets out the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.

Guidance Note. See Clauses 6, 7.1.3(e) 8.1.2 and Error: Reference source not found 12.1.2 in relation to implementation prior to the provision the Goods and/or Services and consider if your need an Implementation Plan. If so, cross refer to this Call Off Schedule in the Call Off Order Form and populate this Call Off Schedule accordingly prior to signing the Call Off Contract. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 10.1.2 and/or Error: Reference source not found 12.1.2 in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 27 and Annex 1 of Call Off Schedule 3 (Call Off Contract Charges, Invoicing and Payment). See also Clause 6.4 6.1.10(c) in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii6.1.11(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF SCHEDULE 5: TESTING INTRODUCTION This Call Off Schedule 5 (Testing) sets out the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.

Guidance Note. See Clauses 6, 7.1.3(e) 8.1.2 and Error: Reference source not found 12.1.2 in relation to implementation prior to the provision the Goods and/or Services and consider if your need an Implementation Plan. If so, cross refer to this Call Off Lease Agreement Schedule in the Call Off Order Form and populate this Call Off Lease Agreement Schedule accordingly prior to signing the Call Off ContractLease Agreement. Alternatively, state in the Call Off Order Form within what period the Supplier should provide a draft Implementation Plan for Approval. Consider what Milestones should be inserted, together with associated Deliverables and Milestone Dates. See also Clauses 8.2 10.1.2 and/or Error: Reference source not found 12.1.2 in relation to time of Delivery and consider if you should make 'time of the essence” in respect of any Milestone Dates. Consider if you should include any Milestone Payments for Achievement of certain Milestones. If so, tie any Milestone Payments to Clause 23 27 and Annex 1 of Call Off Lease Agreement Schedule 3 (Call Off Contract Lease Agreement Charges, Invoicing and Payment). See also Clause 6.4 6.1.10(c) in relation to Delay Payments and refine the Delay Payment provisions if needed. Under Clause 6.4.1(b)(ii6.1.11(b)(ii) the Customer shall have additional remedies for delay (over and above the Delay Payments) where the delay exceeds the time specified above for the Delay Period Limit. Please insert the desired number of days. Consider whether Call Off Lease Agreement Schedule 5 provides an appropriate Test Strategy or whether an alternative plan needs to be produced by the Supplier. 12/08/2013 CALL OFF LEASE AGREEMENT SCHEDULE 5: TESTING INTRODUCTION This Call Off DEFINITIONS In this Lease Agreement Schedule 5 (Testing) sets out 5, the approach to Testing and the different Testing activities to be undertaken, including the preparation and agreement of the Test Strategy and Test Plans.following definitions shall apply: