Handling customs Clause Samples

Handling customs. The professional driver knows: • different customs papers necessary for different kinds of transports • contents of customs papers, their meanings and purpose • consequences of missing customs papers • organisational structures and internal processes with regard to handling of customs The professional driver can: • deal with customs declaration (offices) at customs borders • check if there are customs papers and/or individual information missing for customs declaration • work together with supervisors in order to complete custom papers • demonstrate thoroughness and attention to detail and work methodically • exercise initiative and resourcefulness The professional driver checks possibly necessary customes papers in terms of completeness and correctness and informs supervisors about missing documents in order to intiate necessary steps. He/ She implements necessary customs declarations on customs borders autonomously and self-dependently. Cross-cutting task/ learning area I: Cooperation with customers I.1 Communication and behaviour at the customers’ I.2 Handling complaints and conflicts with customers