Hardware availability. As long as the components of the hardware selected by the customer, which are not needed for non- redundant operation of the hardware concerned, are functioning, the hardware is deemed available. This availability is checked via monitoring systems and visual checks by Host Europe GmbH. The guaranteed hardware availability for the various products can be found in Annex A to this Service Level Agreement.
Appears in 10 contracts
Samples: Host Europe Service Level Agreement, Host Europe Service Level Agreement, Host Europe Service Level Agreement
Hardware availability. β As long as the components of the hardware selected by the customer, which are not needed for non- redundant operation of the hardware concerned, are functioning, the hardware is deemed available. This availability is checked via monitoring systems and visual checks by Host Europe GmbH. The guaranteed hardware availability for the various products can be found in Annex A to this Service Level Agreement.
Appears in 2 contracts
Samples: Host Europe Service Level Agreement, Service Level Agreement
