Help Line Sample Clauses

Help Line. Licensee shall designate one of its employees to be Licensee's primary contact regarding VeriFone's support of the VeriFone Software ("Licensee Support Representative") and inform VeriFone of the identity of such Licensee Support Representative and any changes thereto. VeriFone will maintain a telephone help line that may be accessed by the Licensee Support Representative to report Program Errors from Monday through Friday (except on standard VeriFone holidays), during normal business hours (9 a.m. - 5 p.m., Pacific Time) via telephone and electronic mail, at numbers and addresses made known by VeriFone to Licensee on the Effective Date as may be changed by VeriFone from time to time. Licensee shall ensure that the Licensee Support Representative will attend or has attended any training classes that VeriFone may from time to time offer in connection with the VeriFone Software.
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