How Do You Make a Claim for a Refund. If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your primary deposit account, please contact us at (000) 000-0000. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the Account statement showing that the substitute check was posted to your primary deposit account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include – • Your name and Account number; • A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); • An estimate of the amount of your loss; • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and • A copy of the substitute check and/or the following information to help us identify the substitute check: the check number, the date of the check, the name of the person to whom you wrote the check, and the exact amount of the check (dollars and cents).
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Samples: Deposit Account Agreement, Deposit Account Agreement
How Do You Make a Claim for a Refund. If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your primary deposit account, please contact us at (000) 000-0000. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or made available the Account statement showing that the substitute check was posted to your primary deposit account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include – • Your name and Account Card number; • A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); • An estimate of the amount of your loss; • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and • A copy of the substitute check and/or the following information to help us identify the substitute check: the check number, the date of the check, the name of the person to whom you wrote the check, and the exact amount of the check (dollars and cents).
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How Do You Make a Claim for a Refund. If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your primary deposit accountAccount, please contact us at (000) 000-0000. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the Account statement transaction history showing that the substitute check was posted to your primary deposit accountAccount, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include – • Your name and Account account number; • A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); • An estimate of the amount of your loss; • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and • A copy of the substitute check and/or the following information to help us identify the substitute check: the check number, the date of the check, the name of the person to whom you wrote the check, and the exact amount of the check (dollars and cents).
Appears in 1 contract
Samples: Cardholder Agreement
How Do You Make a Claim for a Refund. If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your primary deposit account, please contact us at (000) 000-0000. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or made available the Account statement showing that the substitute check was posted to your primary deposit account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include – • Your name and Account Card number; • A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); • An estimate of the amount of your loss; • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and • A copy of the substitute check and/or the following information to help us identify the substitute check: the check number, the date of the check, the name of the person to whom you wrote the check, and the exact amount of the check (dollars and cents).
Appears in 1 contract