Common use of How to Make a Claim for a Refund Clause in Contracts

How to Make a Claim for a Refund. If you believe that you have suffered a loss relating to a Substitute Check that was posted to the Advantage Account, please contact us at the number listed on your statement. You must contact us within 40 calendar days of the date we mailed (or otherwise delivered by a means to which you agreed) the Substitute Check in question or the Advantage Account statement showing that the Substitute Check was posted to the Advantage Account, whichever is later. We will extend this period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include the following: (i) a description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); (ii) an estimate of the amount of your loss; (iii) an explanation of why the Substitute Check you received is not sufficient to confirm that you suffered a loss; and (iv) a copy of the Substitute Check or the following information to help us identify the Substitute Check: the check number, payee, and amount of the check.

How to Make a Claim for a Refund. If you believe that you have suffered a loss relating to a Substitute Check that was posted to the Advantage Account, please contact us at the number listed on your statement. You must contact us within 40 calendar days of the date we mailed (or otherwise delivered by a means to which you agreed) the Substitute Check in question or the Advantage Account statement showing that the Substitute Check was posted to the Advantage Account, whichever is later. We will extend this period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include the following: (i) • a description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); (ii) • an estimate of the amount of your loss; (iii) • an explanation of why the Substitute Check you received is not sufficient to confirm that you suffered a loss; and (iv) • a copy of the Substitute Check or the following information to help us identify the Substitute Check: the check number, payee, and amount of the check.