Identifying and Responding to Member Incidents. a. The MCO shall develop and maintain an incident management system, which manages incidents occurring at the member and provider levels, in order to assure member health and safety, reduce member incident risks, and enable development of strategies to prevent future incident occurrences.
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Samples: www.dhs.wisconsin.gov, clpc.ucsf.edu, www.dhs.wisconsin.gov
Identifying and Responding to Member Incidents. a. The MCO IHCP shall develop and maintain an use the MCO’s incident management system, which manages incidents occurring at the member and provider levels, in order to assure member health and safety, reduce member incident risks, and enable development of strategies to prevent future incident occurrences.
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Samples: Family Care Agreement