Immediate Rights and Remedies. Failing to meet the SLA Objective shall result in a 100 percent rebate of the TMRC (includes all protect service components and the GigaMAN/DecaMAN service) End-User Escalation Process DTS/ONS Escalation Process Monthly Rights and Remedies N/A 6.1.11.2.14.d Time to Repair (TTR) Minor β AVPN Managed Router
Appears in 7 contracts
Samples: ebiznet.sbc.com, Service Level Agreement, Service Level Agreement
