Common use of Impact of various purchase protection processes on sellers Clause in Contracts

Impact of various purchase protection processes on sellers. You should read and understand PayPal's Purchase Protection program and if you sell goods and services to buyers with PayPal accounts in countries other than your own, you should also be familiar with the purchase protection available to buyers in each of those countries. Buyers’ rights under these programs may impact you as a seller. You can find this information for PayPal’s programs on the Legal Agreements page by selecting your buyer’s location at the top of the page and referring to the applicable user agreement for that geography. If you lose a claim under PayPal’s Purchase Protection program in any country: • You must forfeit the full purchase price of the item plus the original shipping cost. This applies when you are the primary seller or a secondary seller of goods or services. For example, event ticketing agents, or online travel agents will forfeit the full purchase amount paid by the buyer. I In some cases you may not receive the item back. • The Purchase Protection claim will only be considered fully resolved if: o the refund to a buyer is processed through PayPal, or o you provide evidence acceptable to PayPal, in its sole discretion, that the buyer agreed to the alternative resolution provided. • You will not receive a refund of the PayPal fees that you paid in connection with the sale. • If the claim was that the item received was Significantly Not as Described, you may not receive the item back, or you may be required to accept the item back and pay for the return shipping costs. • If the claim was that the item received was “Significantly Not as Described” and related to an item you sold that is counterfeit, you will be required to provide a full refund to the buyer and you may not receive the item back. If you accept PayPal payments from buyers for goods or services you sell through marketplace sellers (like eBay), then you need to read and understand their program. Unless you opt out by calling the marketplace, PayPal will treat their decisions in favor of your buyers under that program as a basis for reversing a PayPal payment made to you. If your PayPal balance is insufficient to cover the amount, we may: • Place a hold on your PayPal account until sufficient funds become available in your PayPal account to cover such claim; or • Create a negative balance in your PayPal account.

Impact of various purchase protection processes on sellers. You should read and understand PayPal's ’s Purchase Protection program program, Venmo’s Protected Purchase Program, and if you sell goods and services to buyers with PayPal accounts in countries other than your own, you also should also be familiar with the purchase protection available to buyers in each of those countries. Buyers’ rights under these programs may impact you as a seller. You can find this information for about PayPal’s protection programs on the Legal Agreements page by selecting your buyer’s location at the top of the page and referring to the applicable corresponding user agreement for that geographyagreement. You can find information on Venmo’s Protected Purchase Program in Venmo’s user agreement. If you lose a claim under PayPal’s Purchase Protection program in any country, or under Venmo’s Protected Purchase Program: • You must forfeit the full purchase price of the item plus the original shipping cost. This applies when you are the primary seller or a secondary seller of goods or services. For example, event ticketing agents, agents or online travel agents will forfeit the full purchase amount paid by the buyer. I In some cases cases, you may not receive the item back. • The Purchase Protection claim will only be considered fully resolved if: o the refund to a buyer is processed through PayPalPayPal or Venmo, as applicable, or o you provide evidence acceptable to PayPal, in its sole discretion, that the buyer agreed to the alternative resolution provided. • You will not receive a refund of the PayPal fees that you paid in connection with the sale. • If the claim was that the item received was Significantly Not as Described, you may not receive the item back, or you may be required to accept the item back and pay for the return shipping costs. • If the claim was that the item received was “Significantly Not as Described” Described and related to an item you sold that is counterfeit, you will be required to provide a full refund to the buyer and you may not receive the item back. If you accept PayPal payments from buyers for goods or services you sell through marketplace sellers (like eBay), then you need to read and understand their the eBay Money Back Guarantee program. Unless you opt out by calling the marketplaceeBay, PayPal will treat their eBay’s decisions in favor of your buyers under that program as a basis for reversing a PayPal payment made to you. If the balance in your Cash Account or business PayPal balance account is insufficient to cover the amount, we may: • Place place a hold on your PayPal account until sufficient funds become available in your PayPal account to cover such claimthe amount; or • Create create a negative balance in your PayPal account.

Impact of various purchase protection processes on sellers. You should read and understand PayPal's ’s Purchase Protection program program, Venmo’s Protected Purchase Program, and if you sell goods and services to buyers with PayPal accounts in countries other than your own, you also should also be familiar with the purchase protection available to buyers in each of those countries. Buyers’ rights under these programs may impact you as a seller. You can find this information for about PayPal’s protection programs on the Legal Agreements page by selecting your buyer’s location at the top of the page and referring to the applicable corresponding user agreement for that geographyagreement. You can find information on Venmo’s Protected Purchase Program in Venmo’s user agreement. If you lose a claim under PayPal’s Purchase Protection program in any country, or under Venmo’s Protected Purchase Program: • You must forfeit the full purchase price of the item plus the original shipping cost. This applies when you are the primary seller or a secondary seller of goods or services. For example, event ticketing agents, agents or online travel agents will forfeit the full purchase amount paid by the buyer. I In some cases cases, you may not receive the item back. • The Purchase Protection claim will only be considered fully resolved if: o the refund to a buyer is processed through PayPalPayPal or Venmo, as applicable, or o you provide evidence acceptable to PayPal, in its sole discretion, that the buyer agreed to the alternative resolution provided. • You will not receive a refund of the PayPal fees that you paid in connection with the sale. • If the claim was that the item received was Significantly Not as Described, you may not receive the item back, or you may be required to accept the item back and pay for the return shipping costs. • If the claim was that the item received was “Significantly Not as Described” Described and related to an item you sold that is counterfeit, you will be required to provide a full refund to the buyer and you may not receive the item back. If you accept PayPal payments from buyers for goods or services you sell through marketplace sellers (like eBay), then you need to read and understand their the eBay Money Back Guarantee program. Unless you opt out by calling the marketplaceeBay, PayPal will treat their eBay’s decisions in favor of your buyers under that program as a basis for reversing a PayPal payment made to you. If the balance in your Balance Account or business PayPal balance account is insufficient to cover the amount, we may: • Place place a hold on your PayPal account until sufficient funds become available in your PayPal account to cover such claimthe amount; or • Create create a negative balance in your PayPal account.

Impact of various purchase protection processes on sellers. You should read and understand PayPal's Purchase Protection program and if you sell goods and services to buyers with PayPal accounts in countries other than your own, you should also be familiar with the purchase protection available to buyers in each of those countries. Buyers’ rights under these programs may impact you as a seller. You can find this information for PayPal’s programs on the Legal Agreements page by selecting your buyer’s location at the top of the page and referring to the applicable user agreement for that geography. If you lose a claim under PayPal’s Purchase Protection program in any country: • You must forfeit the full purchase price of the item plus the original shipping cost. This applies when you are the primary seller or a secondary seller of goods or services. For example, event ticketing agents, or online travel agents will forfeit the full purchase amount paid by the buyer. I In cost (and in some cases you may not receive the item back. • The Purchase Protection claim will only be considered fully resolved if: o the refund to a buyer is processed through PayPal, or o you provide evidence acceptable to PayPal, in its sole discretion, that the buyer agreed to the alternative resolution provided). • You will not receive a refund of the PayPal fees that you paid in connection with the sale. • If the claim was that the item received was Significantly Not as Described, you may not receive the item back, or you may be required to accept the item back and pay for the return shipping costs. • If the claim was that the item received was “Significantly Not as Described” and related to an item you sold that is counterfeit, you will be required to provide a full refund to the buyer and you may not receive the item back. If you accept PayPal payments from buyers for goods or services you sell through marketplace sellers (like eBay), then you need to read and understand their program. Unless you opt out by calling the marketplace, PayPal will treat their decisions in favor of your buyers under that program as a basis for reversing a PayPal payment made to you. If your PayPal balance is insufficient to cover the amount, we may: • Place a hold on your PayPal account until sufficient funds become available in your PayPal account to cover such claim; or • Create a negative balance in your PayPal account.

Impact of various purchase protection processes on sellers. You should read and understand PayPal's ’s Purchase Protection program program, Venmo’s Authorized Merchant Payment Protection program, and if you sell goods and services to buyers with PayPal accounts in countries other than your ownthe U.S., you also should also be familiar with the purchase protection available to buyers in each of those countries. Buyers’ rights under these programs may impact are important for you to understand as a seller. You can find this information for PayPal’s programs on the Legal Agreements page by selecting your buyer’s location at the top of the page and referring to the applicable user agreement for that geography. You can find information on Venmo’s Authorized Merchant Payment Protection program in Venmo’s user agreement. If you lose a claim under PayPal’s Purchase Protection program in any the U.S. or a similar program in another country, or under Venmo’s Authorized Merchant Payment Protection program: • You  For claims by the buyer that an item received isn’t what was ordered, you generally will be required to accept the item back.  For all claims by the buyer, you must forfeit the full purchase price of the item plus the original shipping cost. This applies when you are the primary seller or a secondary seller of goods or services. For example, event ticketing agents, or online travel agents will forfeit the full purchase amount paid by the buyer. I In cost (and in some cases you may not receive the item back). • The Purchase Protection claim will only be considered fully resolved if: o  For all claims by the refund to a buyer is processed through PayPalbuyer, or o you provide evidence acceptable to PayPal, in its sole discretion, that the buyer agreed to the alternative resolution provided. • You will not receive a refund of the PayPal fees that you paid in connection with the sale. • If the claim was that the item received was Significantly Not as Described, you may not receive the item back, or you may be required to accept the item back and pay for the return shipping costs. • If the claim was that the item received was  For a “Significantly Not as Described” and claim related to an item you sold that is counterfeit, you will be required to provide a full refund to the buyer and you may not receive the item backback (it will be destroyed). If you accept PayPal payments from buyers for goods or services you sell through marketplace sellers (like eBay), then you need to read and understand their the eBay Money Back Guarantee program. Unless you opt out by calling the marketplaceeBay, PayPal will treat their eBay’s decisions in favor of your buyers under that program as a basis for reversing a PayPal payment made to you. If your PayPal balance is insufficient to cover the amountamount of such a claim, we may: •  Place a hold on your PayPal account until sufficient funds become available in your PayPal account to cover such claim; or •  Create a negative balance in your PayPal account.

Impact of various purchase protection processes on sellers. You should read and understand PayPal's Purchase Protection program and if you sell goods and services to buyers with PayPal accounts in countries other than your own, you should also be familiar with the purchase protection available to buyers in each of those countries. Buyers’ rights under these programs may impact you as a seller. You can find this information for PayPal’s programs on the Legal Agreements page by selecting your buyer’s location at the top of the page and referring to the applicable user agreement for that geography. If you lose a claim under PayPal’s Purchase Protection program in any country: • You must forfeit the full purchase price of the item plus the original shipping cost. This applies when you are the primary seller or a secondary seller of goods or services. For example, event ticketing agents, or online travel agents will forfeit the full purchase amount paid by the buyer. I In some cases cases, you may not receive the item back. • The Purchase Protection claim will only be considered fully resolved if: o the refund to a buyer is processed through PayPal, or o you provide evidence acceptable to PayPal, in its sole discretion, that the buyer agreed to the alternative resolution provided. • You will not receive a refund of the PayPal fees that you paid in connection with the sale. • If the claim was that the item received was Significantly Not as Described, you may not receive the item back, or you may be required to accept the item back and pay for the return shipping costs. • If the claim was that the item received was “Significantly Not as Described” and related to an item you sold that is counterfeit, you will be required to provide a full refund to the buyer and you may not receive the item back. If you accept PayPal payments from buyers for goods or services you sell through marketplace sellers (like eBay)sellers, then you need to read and understand their program. Unless you opt out by calling the marketplace, PayPal will treat their decisions in favor of your buyers under that program as a basis for reversing a PayPal payment made to you. If your PayPal balance is insufficient to cover the amountamount (in case you hold a Balance Business Account), or if we are unable to deduct the amounts from credits you have against PayPal or future payments (if you are a Personal or a Premier accountholder), we may: • Place may place a hold on your PayPal account until sufficient funds become available in your PayPal account to cover such claim; or • Create a negative balance in your PayPal account.