Implementation Process and Deadlines Sample Clauses

Implementation Process and Deadlines. The implementation process and deadlines for each Major System Project shall be as follows: (a) The Service Provider shall submit to the Department the applicable FDDs on or before the “FDD to DMS Due Date” stated in Appendix H. The FDDs shall, to the extent feasible, include artistic designs and computer screen mockups, and include any checklists or instructions for the UAT process. The Service Provider shall use standard SAP code when possible and minimize system customization. However, if the State’s business requirements necessitate customization as the only option, the Service Provider shall explain in full detail the customization and the justification for the customization in the FDD. (b) The Department will accept the FDDs (or request any desired modifications) on or before the “FDD Sign Off Due Date” stated in Appendix H. The Department will accept a FDD by the FDD Sign Off Due Date if the FDD meets the scope of work as defined in Appendices K, M, N and O, and any mutually approved modification and the FDDs are received on or before the “FDD to DMS Due Date.” (c) The Service Provider shall release the Major System Project to the Department for UAT on or before the “Release to UAT Due Date” stated in Appendix H. The released Major System Project shall meet the requirements of the signed FDD(s). The Department will provide regular and timely feedback to Service Provider until it accepts or rejects the Major System Project. (d) The Department will accept or reject the Major System Project on or before the “UAT Sign Off Due Date” stated in Appendix H. The Department will accept a Major System Project by the UAT Sign Off Due Date if the enhancement meets the requirements of the approved FDD. If the Major System Project is rejected, each Party will diligently proceed to develop, approve and implement the necessary changes. (e) The Service Provider shall implement the Major System Project on or before the “Release to Production Due Date” stated in Appendix H. If the Department rightfully rejects a FDD or a Major System Project in UAT, the Department will promptly advise the Service Provider of the reasons for the rejection and a description of the requested modifications. The Service Provider will then work diligently to produce the necessary modifications and the Department will be given reasonably sufficient time to review the re- submitted FDD or Major System Project in UAT. Each Party will work cooperatively to avoid extensions to the Release to Prod...