Implementation Services Change Process Sample Clauses

Implementation Services Change Process. If the City requires the performance of services, including any implementation, consulting, training, or conversion services that are not then being performed, or requires a change to the existing services, the City’s Project Manager shall deliver to the Tyler’s Project Managers an implementation services scope change request specifying the proposed work with sufficient detail to enable Tyler to evaluate it. Tyler, within ten (10) business days, or longer as may be mutually agreed between the parties, following the date of receipt of such change request, shall provide City with a written scope change proposal containing the following:  Detailed description of resources (both Tyler and City) required to perform the change  Implementation Plans  Schedule for completion  Acceptance criteria  Impact on current milestones and payment schedule  Impact on project goals and objectives  Price