INCIDENT PRIORITY. In the interest of efficiently allocating NetSuite’s support resources, NetSuite will prioritize the urgency of support requests and inquiries according to the following criteria guidelines (each, an “Incident Priority”)
Appears in 2 contracts
Samples: Distribution Agreement, Distribution Agreement (Netsuite Inc)
INCIDENT PRIORITY. In the interest of efficiently allocating NetSuite KK’s and NetSuite’s support resources, NetSuite will prioritize the urgency of support requests and inquiries according to the following criteria guidelines (each, an “Incident Priority”)
Appears in 1 contract
INCIDENT PRIORITY. In the interest of efficiently allocating NetSuite KK’s and NetSuite’s support resources, NetSuite will prioritize the urgency of support requests and inquiries according to the following criteria guidelines (each, an “Incident Priority”)):
Appears in 1 contract