Common use of Incidents En-Route Clause in Contracts

Incidents En-Route. 16.6.1 In case of a Breakdown of a Bus during normal course of Operations, the Operator shall immediately inform the Control Centre and its maintenance team whereupon the Operator shall ensure speedy tow-away of the affected Bus within 1 (one) hour of the Breakdown. The Operator shall as soon as is reasonable practicable, provide a replacement Bus to complete the route after such breakdown, or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimise inconvenience to the Users, failing which it will be deemed as an Operator Default and the Operator shall be liable to pay Damages of 20 kms deduction per instance. In case bus is not repaired or towed away from the break down spot within a period of 1 (one) hour, Operator shall be liable to pay additional damages of deduction of 20 kms per each additional hour. 16.6.2 The Operator shall ensure regular communication with Buses throughout the Operation Period by making use of relevant technology as specified in this Agreement, more specifically provided in Clause 19.7. 16.6.3 In an unforeseen event involving unruly behaviour by passengers or sexual harassment or vandalism in or involving the Bus, the Operator shall forthwith intimate the Authority. In the event of a complaint of a woman, the bus driver must immediately drive the vehicle to the nearest police station. If the Bus in question is not in a condition to complete the Operational Route or go back to the Bus Depot, then the Operator shall arrange to tow-away such Bus within 1 (one) to 3 (three) hours of such occurrence, failing which Operator shall be liable to pay Damages of 20 kms deduction for each such incident. The Operator shall, provide a replacement Bus to complete the route after such incident or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimize inconvenience to the Users. 16.6.4 The Operator shall make provisions for the adequate availability of first aid kits on the Buses or at the Maintenance Depots for assisting any persons or Users in need of first aid on-site and shall also co-ordinate with the relevant Government Instrumentalities including but not limited to the police to ensure timely medical help to any injured Users. The operator shall maintain in each bus a list of emergency nos. and details of nearest hospitals, fire brigade, police stations and one-stop-crisis centres (if available) for immediate referrals. 16.6.5 The Operator shall extend all cooperation requested by the Authority including but not limited to filing complaints to the police and or any other investigation undertaken in relation to any incidents on the Buses.

Incidents En-Route. 16.6.1 In case of a Breakdown breakdown of a Bus during normal course of Operations, the Operator shall immediately inform the Control Centre and its maintenance team whereupon the Operator shall ensure speedy tow-away of the affected Bus within 1 2 (onetwo) hour hours of the Breakdownbreakdown. The Operator shall as soon as is reasonable practicable, immediately provide a replacement Bus to complete the route after such breakdown, or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimise inconvenience to the Usersfailure, failing which it will be deemed as an Operator Event of Default and the Operator shall be liable to pay Damages at the rate of 20 kms deduction 0.2% of the Performance Security equivalent to one bus, per instance. In case bus is not repaired or towed away from the break down spot within a period of 1 (one) hour, Operator shall be liable to pay additional damages of deduction of 20 kms per on each additional houroccasion. 16.6.2 The Operator shall ensure regular communication with Buses throughout the Operation Period by making use of relevant technology as specified in this Agreement, more specifically provided in Clause 19.7. 16.6.3 In an unforeseen event involving unruly behaviour behavior by passengers or sexual harassment or vandalism in or involving the Bus, the Operator shall forthwith intimate the Authority. In the event of a complaint of a woman, the bus driver must immediately drive the vehicle to the nearest police station. If the Bus in question is not in a condition to complete the Operational Route route or go back to the Bus Depot, then the Operator shall arrange to tow-away such Bus within 1 (one) to 3 (three) hours of such occurrence, failing which Operator shall be liable to pay Damages at the rate of 20 kms deduction 0.2% of the Performance Security equivalent to one bus, per bus on each occasion. The Authority is not responsible for each any damage or loss cause to the bus. 16.6.4 Operator shall arrange immediate financial assistance to cover Medicare to injured persons / dependents of the deceased in case of accidents involving the e-bus. If, due to reasons whatsoever, the Operator is unable to arrange immediate financial relief and if the Corporation arranges the same, such incidentamount will be recovered from the fee payable to Operator. 16.6.5 When any passenger injured during the course of Operation of bus driver/conductor shall administer first aid to the injured person by utilizing the material available in first aid kit. The items available in first aid kit are specified in Schedule-W a. The items which are consumed in first aid kit shall be replaced immediately after completion of the service. 16.6.6 The Operator shall, provide a replacement Bus to complete the route after such incident or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimize inconvenience to the Users. 16.6.4 The Operator shall make provisions for the adequate availability of first aid kits on the Buses or at the Maintenance Depots for assisting any to injured persons or Users in need of first aid on-site and shall also co-ordinate with the relevant Government Instrumentalities Authorities including but not limited to the police to ensure timely medical help to any the injured Users. The operator shall maintain in each bus a list of emergency nos. and details of nearest hospitals, fire brigade, police stations and one-stop-crisis centres (if available) for immediate referralspersons. 16.6.5 The 16.6.7 If required, the Operator shall extend all cooperation requested by to the Authority including but not limited to filing complaints to the police and or any other investigation undertaken in relation to any incidents on the Busesthere.

Incidents En-Route. 16.6.1 In case of a Breakdown of a Bus during normal course of Operations, the Operator shall immediately inform the Control Centre and its maintenance team whereupon the Operator shall ensure speedy tow-away of the affected Bus within 1 [{2 (onetwo) hour hours}] of the Breakdown. The Operator shall as soon as is reasonable practicable, immediately provide a replacement Bus to complete the route after such breakdown, or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimise inconvenience to the Usersfailure, failing which it will be deemed as an Operator Default and the Operator shall be liable to pay Damages at the rate of 20 kms deduction per instance[0.01% (zero point zero one percent)] of the Performance Security. In case bus is not repaired or towed away from the break down spot within a period of 1 (one) hour, Operator shall be liable to pay additional damages of deduction of 20 kms per each additional hour. 16.6.2 The Operator shall ensure regular communication with Buses throughout the Operation Period by making use of relevant technology as specified in this Agreement, more specifically provided in Clause 19.7. 16.6.3 . In an unforeseen event involving unruly behaviour behavior by passengers or sexual harassment or vandalism in or involving the Bus, the Operator shall forthwith intimate the Authority. In the event of a complaint of a woman, the bus driver must immediately drive the vehicle to the nearest police station. If the Bus in question is not in a condition to complete the Operational Route or go back to the Bus Depot, then the Operator shall arrange to tow-away such Bus within [{1 (one) to 3 (three) hours hours}] of such occurrence, failing which Operator shall be liable to pay Damages at the rate of 20 kms deduction for each such incident[0.01% (zero point zero one percent)] of the Performance Security. The Operator shall, provide a replacement Bus to complete the route after such incident or shall transfer all (or as many as capacity permits) Users first aid to the next Bus plying on the same Operational Route in order to minimize inconvenience to the Users. 16.6.4 The Operator shall make provisions for the adequate availability of first aid kits on the Buses or at the Maintenance Depots for assisting any persons or Users in need of first aid injured on-site and shall also co-ordinate with the relevant Government Instrumentalities Authorities including but not limited to the police to ensure timely medical help to any the injured Userspassengers. The operator shall maintain in each bus a list of emergency nos. and details of nearest hospitalsIf required, fire brigade, police stations and one-stop-crisis centres (if available) for immediate referrals. 16.6.5 The the Operator shall extend all cooperation requested by to the Authority including but not limited to filing complaints to the police and or any other investigation undertaken in relation there. Excuse from Performance of Obligations The Operator shall not be considered in breach of its obligations under this Agreement if any Bus is not available for Operation on account of event of a Force Majeure Event or breach of any obligation by the Authority. Notwithstanding the foregoing, the Operator agrees that it shall keep the unaffected Buses available for Operations. Advertising on Buses and Maintenance Depots Subject to Applicable Law, the Operator may display advertisements on the Buses and at the Maintenance Depot. The Operator shall display advertisements on the Buses and Maintenance Depot in accordance with any incidents on instructions issued by the Authority in regard thereto, and provisions of Applicable Laws. The Operator shall at all times ensure that no part of the Buses including but not limited to the external and internal colour, body of the Buses or any part thereof are damaged due to advertisement stickers or any other form of display material. The Operator shall ensure that the advertisements are displayed in such a manner that it does not obstruct partially or completely, the visibility from inside and outside of the Buses.

Incidents En-Route. 16.6.1 In case of a Breakdown breakdown of a Bus during normal course of Operations, the Operator shall immediately inform the Control Centre and its maintenance team whereupon the Operator shall ensure speedy tow-tow- away of the affected Bus within 1 2 (onetwo) hour hours of the Breakdownbreakdown. The Operator shall as soon as is reasonable practicable, immediately provide a replacement Bus to complete the route after such breakdown, or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimise inconvenience to the Usersfailure, failing which it will be deemed as an Operator Event of Default and the Operator shall be liable to pay Damages at the rate of 20 kms deduction 0.2% of the Performance Securityequivalent to one bus, per instance. In case bus is not repaired or towed away from the break down spot within a period of 1 (one) hour, Operator shall be liable to pay additional damages of deduction of 20 kms per on each additional houroccasion. 16.6.2 The Operator shall ensure regular communication with Buses throughout the Operation Period by making use of relevant technology as specified in this Agreement, more specifically provided in Clause 19.7. 16.6.3 In an unforeseen event involving unruly behaviour behavior by passengers or sexual harassment or vandalism in or involving the Bus, the Operator shall forthwith intimate the Authority. In the event of a complaint of a woman, the bus driver must immediately drive the vehicle to the nearest police station. If the Bus in question is not in a condition to complete the Operational Route route or go back to the Bus Depot, then the Operator shall arrange to tow-away such Bus within 1 (one) to 3 (three) hours of such occurrence, failing which Operator shall be liable to pay Damages at the rate of 20 kms deduction 0.2% of the Performance Security equivalent to one bus, per bus on each occasion.The Authority is not responsible for each any damage or loss cause to the bus. 16.6.4 Operator shall arrange immediate financial assistance to cover Medicare to injured persons / dependents of the deceased in case of accidents involving the e-bus. If due to reasons whatsoever, the Operator is unable to arrange immediate financial relief and if the Corporation arranges the same, such incidentamount will be recovered from the fee payable to Operator. 16.6.5 When any passenger injured during the course of Operation of bus driver/conductor shall administer first aid to the injured person by utilizing the material available in first aid kit. The items available in first aid kit are specified in Schedule W a. The items which are consumed in first aid kit shall be replaced immediately after completion of the service. 16.6.6 The Operator shall, provide a replacement Bus to complete the route after such incident or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimize inconvenience to the Users. 16.6.4 The Operator shall make provisions for the adequate availability of first aid kits on the Buses or at the Maintenance Depots for assisting any to injured persons or Users in need of first aid on-site and shall also co-ordinate with the relevant Government Instrumentalities Authorities including but not limited to the police to ensure timely medical help to any the injured Users. The operator shall maintain in each bus a list of emergency nos. and details of nearest hospitals, fire brigade, police stations and one-stop-crisis centres (if available) for immediate referralspersons. 16.6.5 The 16.6.7 If required, the Operator shall extend all cooperation requested by to the Authority including but not limited to filing complaints to the police and or any other investigation undertaken in relation to any incidents on the Busesthere.

Incidents En-Route. 16.6.1 In case of a Breakdown breakdown of a Bus during normal course of Operations, the Operator shall immediately inform the Control Centre and its maintenance team whereupon the Operator shall ensure speedy tow-away of the affected Bus within 1 2 (onetwo) hour hours of the Breakdownbreakdown. The Operator shall as soon as is reasonable practicable, immediately provide a replacement Bus to complete the route after such breakdown, or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimise inconvenience to the Usersfailure, failing which it will be deemed as an Operator Event of Default and the Operator shall be liable to pay Damages at the rate of 20 kms deduction 0.01% of the Performance Security per instance. In case bus is not repaired or towed away from the break down spot within a period of 1 (one) hour, Operator shall be liable to pay additional damages of deduction of 20 kms per on each additional houroccasion. 16.6.2 The Operator shall ensure regular communication with Buses throughout the Operation Period by making use of relevant technology as specified in this Agreement, more specifically provided in Clause 19.7. 16.6.3 In an unforeseen event involving unruly behaviour behavior by passengers or sexual harassment or vandalism in or involving the Bus, the Operator shall forthwith intimate the Authority. In the event of a complaint of a woman, the bus driver must immediately drive the vehicle to the nearest police station. If the Bus in question is not in a condition to complete the Operational Route route or go back to the Bus Depot, then the Operator shall arrange to tow-away such Bus within 1 (one) to 3 (three) hours of such occurrence, failing which Operator shall be liable to pay Damages at the rate of 20 kms deduction for 0.01% of the Performance Security per bus on each occasion. 16.6.4 Operator shall arrange immediate financial assistance to cover Medicare to injured persons / dependents of the deceased in case of accidents involving the e-bus. If due to reasons whatsoever, the Operator is unable to arrange immediate financial relief and if the Corporation arranges the same, such incidentamount will be recovered from the fee payable to Operator. 16.6.5 When any passenger injured during the course of Operation of bus driver/conductor shall administer first aid to the injured person by utilizing the material available in first aid kit. The items available in first aid kit are specified in Schedule W a. The items which are consumed in first aid kit shall be replaced immediately after completion of the service. 16.6.6 The Operator shall, provide a replacement Bus to complete the route after such incident or shall transfer all (or as many as capacity permits) Users to the next Bus plying on the same Operational Route in order to minimize inconvenience to the Users. 16.6.4 The Operator shall make provisions for the adequate availability of first aid kits on the Buses or at the Maintenance Depots for assisting any to injured persons or Users in need of first aid on-site and shall also co-ordinate with the relevant Government Instrumentalities Authorities including but not limited to the police to ensure timely medical help to any the injured Users. The operator shall maintain in each bus a list of emergency nos. and details of nearest hospitals, fire brigade, police stations and one-stop-crisis centres (if available) for immediate referralspersons. 16.6.5 The 16.6.7 If required, the Operator shall extend all cooperation requested by to the Authority including but not limited to filing complaints to the police and or any other investigation undertaken in relation to any incidents on the Busesthere.