Common use of Information to Customer Clause in Contracts

Information to Customer. If Supplier discovers deviations that could also affect deliveries that have already been shipped, the Supplier has to inform Customers purchasing department immediately. A duty of notification applies even if the relevant products have already been delivered and accepted. If Supplier is unable to eliminate the deviations by the next delivery, it must immediately notify Customer’s purchasing department and discontinue all further delivery until instructions to the contrary have been received. Supplier must document corrective and preventive actions. The documentation of such actions must be kept ready for inspection. At least an 8D report or a “5 whys analysis” must be included with the delivery on request.

Information to Customer. If Supplier discovers deviations that could also affect deliveries that have already been shipped, the Supplier has to it must inform Customers Xxxxxxxx’s purchasing department immediately. This also includes knowledge about the approval or counterfeiting of the products. A duty of notification applies even if when the relevant products in question have already been delivered and accepted. If Supplier is unable to eliminate the deviations by the next delivery, it must immediately notify Customer’s purchasing department and discontinue all further delivery until instructions to the contrary have been received. Supplier must document corrective and preventive actions. The documentation of such actions must be kept ready for inspection. At least an 8D report or a “5 whys analysis” analysis must be included with the delivery on request.