Information we need Clause Samples
Information we need. You must provide us with all information we reasonably require for the purposes of this contract. All information must be correct. We have rights under the Electricity Act and the Electricity Industry Code if information you provide is incorrect. You must tell us if information you have provided to us changes (for example, if your address changes, or the purpose for which you are buying electricity changes).
Information we need. You must provide us with all information we reasonably require for the purposes of this contract. All information must be correct. You must tell us if information you have provided to us changes (for example, if your address changes, or the purpose for which you are buying electricity changes).
Information we need. 34.1. You must provide us with all information we reasonably require for the purposes of this contract. All information you provide must be correct. You must tell us within a reasonable period of time, if information you have provided to us changes (for example, if your address changes, or the purpose for which you are buying electricity changes).
34.2. If the customer, a medical practitioner, a close relative or carer of the customer, a person who has a power of attorney or legal guardianship of the customer, or an authorised third party acting on behalf of the customer, notifies us that a person residing at the supply address requires a life support system, then we must make immediate arrangements to:
(a) if required, revert the customer from the pre-payment meter arrangement to a post- payment meter arrangement at no cost to the customer
(b) register the supply address as a life support system address and the date from which a life support system is required on a life support register developed and maintained by the licensee
(c) give the customer a faults and emergencies telephone contact number, and
(d) not arrange for the disconnection of that supply address while a person continues to reside at that address and requires the use of a life support system
(e) pending receipt of appropriate medical confirmation and the determination of the application.
(f) A customer who has been identified to us as requiring a life support system must be provided with at least 50 business days to provide us with the necessary medical confirmation. If the customer requests an extension to this time, we must give the customer at least an additional 25 business days to provide the medical confirmation. Part B: Terms and conditions exclusive to post-payment customers Clauses 35 to 43 (inclusive) apply only to post-payment meter customers and do not affect the rights, obligations and liabilities of pre-payment meter customers.