Informing us Clause Samples
The "Informing us" clause requires one party to notify the other about specific events, changes, or information relevant to the agreement. Typically, this clause outlines the circumstances under which notice must be given, such as changes in contact details, the occurrence of certain incidents, or updates that may affect the contract. Its core practical function is to ensure timely and effective communication between the parties, thereby reducing misunderstandings and helping both sides respond appropriately to new developments.
Informing us about disputes
(a) your full name and your contact details;
(b) your trading account number(s);
Informing us about disputes You should inform us immediately in writing of any dispute or difference whatsoever in connection with this Agreement. We will endeavor to investigate and resolve any dispute or difference in accordance with our internal complaints handling system.
Informing us about disputes You should inform us immediately of any dispute or difference whatsoever in connection with this Client Agreement in writing with the following information:
(a) your full name and your contact details;
(b) your trading account number(s);
(c) details of the dispute or difference.
Informing us about disputes You should inform us immediately in writing of any dispute or difference whatsoever in connection with this Agreement. We will endeavour to investigate and resolve any dispute or difference in accordance with our internal complaints handling system. Any dispute or difference whatsoever in connection with this Agreement must be dealt with by you in Australia as follows in the event the dispute or difference is unable to be resolved by us to your satisfaction in accordance with our internal complaints handling system:
(a) you may refer the dispute or difference to the Financial Ombudsman Service (FOS) for determination in accordance with their rules; or
(b) if the dispute or difference does not fall within FOS’ rules, the dispute or difference may be submitted by us to arbitration in accordance with and subject to the Institute of Arbitrators and Mediators of Australia Expedited Commercial Arbitration Rules, and to the extent permitted under those rules the Arbitrator will be a person recommended by the New South Wales Chapter of the Institute of Arbitrators and Mediators of Australia; or
(c) if the dispute or difference does not fall within the rules of FOS, you may request us to refer the dispute to arbitration in accordance with paragraph (b) above, and:
(i) we may decide in our absolute discretion whether to agree to any such request;
(ii) without agreement by us in accordance with this paragraph, you will not be able to refer the dispute or difference to arbitration, but will have to submit for the benefit of us only the dispute or difference to the exclusive jurisdiction of the Courts of New South Wales. You and we agree to accept any determination of the arbitrator under paragraphs (b) or (c) above as final and binding and submit for the benefit of us only, to the exclusive jurisdiction of the Courts in New South Wales for the enforcement of any such determination For the avoidance of doubt, this clause 28 will not prevent us from commencing proceedings in any other relevant jurisdiction for the enforcement of any such determination.
Informing us immediately if legal action is taken in respect of any Customer Protected Debt; and