Infospace Responsibilities Sample Clauses
Infospace Responsibilities. Infospace will provide day-to-day service operations, maintenance and administration in support of the Services that are within Infospace’s Span of Control, as described below. Span of Control is defined as those areas of functionality that are under the direct control of Infospace. This includes functionality that is provided by external vendors or suppliers with whom Infospace has a contractual relationship, including feeds from providers of Infospace Sourced Content. It is the intention of Infospace to expeditiously remedy incidents that have been identified either internally by Infospace or Cingular. Corrective action by Infospace assumes that the incident is within its Span of Control and Cingular has provided all relevant information, if available, to Infospace. See the section entitled Mandatory Information for Incident Reporting for required reporting information. Infospace will pursue the resolution of an incident with outside vendors provided Infospace has a contractual arrangement with the vendor. During the resolution period, Infospace will issue updates to Cingular pursuant to the severity of the incident, as described later in this document. Any third party content provider contracted directly by Cingular is not a party to this agreement. Any loss of content from such providers is outside of Infospace’s Span of Control.
