Initial Root Cause Sample Clauses
The 'Initial Root Cause' clause defines the process for identifying the primary reason behind a problem or failure at the outset of an investigation. Typically, this clause outlines the steps parties must take to determine and document the underlying cause, such as gathering evidence, consulting relevant experts, or conducting preliminary analyses. By establishing a clear method for pinpointing the initial root cause, the clause helps ensure that subsequent actions, responsibilities, and remedies are based on an accurate understanding of the issue, thereby reducing disputes and facilitating effective resolution.
Initial Root Cause. Suspect root cause (brief) - Formal RCA for SIR 1 or chronic issues of lower severity
Initial Root Cause a. Suspect root cause (brief)
b. Formal RCA for SIR 1 or chronic issues of lower severity [*****] Certain portions denoted with an asterisk have been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. The following examples are provided as a template to use for Incident Notification (“Examples A”), Root Cause Analysis (“Examples B”) and Maintenance Requests (“Examples C”). Example B: Root Cause Analysis (RCA) Worksheet (send to: [*****])
1. Executive Summary
a. Short description
b. Root Cause statement
c. Corrective Action
2. Detailed Summary
a. Outage duration
b. Date
c. Start
d. Events / Timeline
e. Stop
f. Information Service Affected (AT&T)
g. Impact Assessment (AT&T)
h. Information Service Impact (customers affected / percentage affected)
i. Customer Impact (customers affected / percentage affected)
j. Root Cause
k. Extenders
l. Process breakdown
m. Proactive / reactive problem recognition and analysis
n. Improvement Action
o. Resolution
p. Short term actions and timelines
q. Long term actions and timelines
r. Lessons learned [*****] Certain portions denoted with an asterisk have been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. The following examples are provided as a template to use for Incident Notification (“Examples A”), Root Cause Analysis (“Examples B”) and Maintenance Requests (“Examples C”). Example C: Maintenance Request Worksheet (send to: [*****])