Common use of Inquiries concerning Transaction Details Clause in Contracts

Inquiries concerning Transaction Details. (1) When the applicant has any concerns concerning the remittance transaction such as the remitted funds not being paid to the payee after the request for remittance was made, the applicant shall promptly make an inquiry with the office that accepted the request for remittance (hereinafter referred to as the "Office in Charge"). The Bank shall then conduct an investigation such as inquiring with the Banks Concerned and reporting the results thereof to the applicant. When the Bank receives inquiries, the applicant shall submit an application for inquiry as prescribed by the Bank, upon the request of the Bank.